Learning & Development Manager

Suntec Concrete; Phoenix (AZ); On-site; USD 110,000 - 140,000; Full time

Job summary

Suntec U in Phoenix seeks a Learning and Development Manager to own strategy and the multi-year Suntec University roadmap, linking business goals to workforce capability. The role leads the Suntec U team and partners with senior leaders to align learning to safety, performance, and career growth.

The ideal candidate has 7+ years in L&D, strong instructional design, LMS and HRIS experience, and willingness to travel 25% for field-based programs.

Qualifications

• 7+ years in learning and development or related field.
• Proven ability to develop and implement large-scale training programs.
• Strong knowledge of adult learning principles and instructional design.
• Exceptional leadership, communication, collaboration skills.
• Willingness to travel 25% of the time.

Responsibilities

• Own the enterprise learning strategy and multi-year roadmap for Suntec U, aligning it to business goals, workforce needs, and the Leadership Excellence Formula.
• Serve as a trusted advisor to senior leaders on talent and capability development, shaping how Suntec grows its people.
• Translate business priorities into learning investments, and measure Suntec U's impact on performance, retention, and internal advancement.
• Partner with department leaders to assess learning needs and shape curriculum.
• Develop and execute the Suntec U curriculum to support career advancement.
• Deliver a blended learning model, overseeing instructor-led, virtual, and self-paced content.
• Oversee development of training materials and maintain LMS records.
• Own the e-learning function and ensure consistent quality across online learning.
• Establish metrics for program effectiveness and adjust based on data.
• Build partnerships with external educational institutions.

Skills

Leadership

Instructional design

Learning strategy

Project management

Stakeholder alignment

LMS management

Adult learning

Communication

Education

Bachelor's degree

Tools

LMS

HRIS (UKG)

e-learning platforms

Job description

• Location 23751 N. 23rd Avenue,Phoenix, AZ, 85085,United States
• Job Category Office
• Employee Type FT - Exempt
• Manage Others Yes

Description

Strategic Leadership

• Own the enterprise learning strategy and multi-year roadmap for Suntec U, aligning it to business goals, workforce needs, and the Leadership Excellence Formula.
• Serve as a trusted advisor to senior leaders on talent and capability development, shaping how Suntec grows its people from the field up.
• Translate business priorities into learning investments, and measure Suntec U's impact on performance, retention, and internal advancement.

Curriculum Strategy and Design

• Partner with department leaders and stakeholders to assess learning needs, shape content and curriculum, and align training initiatives to the organization's goals.
• Develop and execute the Suntec U curriculum, integrating the core elements of workforce development to support career advancement and skill growth.

Learning Delivery and Content

• Deliver a blended learning model that combines instructor-led training, virtual sessions, and self-paced e-learning to improve access for a distributed workforce.
• Oversee the development of training materials, keeping content accurate, current, and effective for a field-based workforce.

Learning Technology and E-Learning

• Own the e-learning function, including the development, production, and deployment of e-learning courses and digital content, with consistent quality across all online learning.
• Manage the Learning Management System (LMS), maintaining an organized library of training materials and clear records of participant progress.

Program Effectiveness and Measurement

• Establish metrics to evaluate program effectiveness and adjust based on participant feedback and performance data.
• Stay current on industry developments and education trends and keep Suntec U aligned to how the field actually works.
• Build and maintain partnerships with external educational institutions and organizations to broaden learning opportunities.

Direct Reports

• Suntec U Facilitator: delivers instructor-led and virtual training across the enterprise, and keeps program content current and consistent in the field.
• E-Learning Creator & LMS Administrator: develops e-learning content and administers the LMS, maintaining course quality, access, and completion records.

Requirements

• Minimum 7 years of experience in learning and development, organizational development, or a related field.
• Demonstrated ability to develop and implement large-scale training programs.
• Strong knowledge of adult learning principles, instructional design, and training methodologies.
• Exceptional leadership, communication, and collaboration skills.
• Ability to work effectively across all levels of the organization, from field crews to senior executives.
• Proven project management skills, with the ability to manage multiple projects at once.
• Experience with learning management systems and e-learning platforms.
• Hands-on experience with an HRIS platform (UKG or similar).
• Willingness to travel 25% of the time.
• Bachelor's degree in Business, Education, Organizational Development, or related experience.
• Experience in the construction industry (preferred).

Summary

The Learning and Development Manager owns the strategy, build, and oversight of Suntec University (Suntec U), the enterprise's internal learning function. This role translates business and workforce needs into a multi-year learning roadmap, leads the Suntec U team that delivers it, and serves as a highly influential partner to leadership on how Suntec develops its people. The right candidate is a strategic, hands-on leader who connects learning directly to safety, performance, and career growth, and who sets the standard for capability development across a distributed, field-based workforce