Head of Strategic Programs Operations

Ladders; États-Unis; À distance; USD 234 000 - 300 000; Plein temps

Avantages offerts par ce poste

Health and wellness programs

Company retirement plan with matching

Generous paid time off and holidays

Professional development opportunities

Employee assistance programs andmental

Résumé du poste

Ladders is seeking a Head of Strategic Programs Operations to own the operating model for high-priority strategic initiatives in the IT space. This role partners with Sales, Marketing, and other stakeholders to align go-to-market priorities and improve delivery across the organization.

The ideal candidate will translate strategy into scalable processes, data-driven governance, and predictable outcomes, mentoring teams to drive operational excellence.

Qualifications

• Bachelor's degree in Business Administration, Operations Management, or related field.
• 8 years in revenue operations, sales operations, or program management with cross-functional leadership.
• Experience in defining operational frameworks and governance models.
• Proven track record in managing teams.
• Master's degree or MBA preferred.
• Experience with unified go-to-market models and multi-product sales plays.
• Ability to synthesize complex metrics into strategic narratives.

Responsabilités

• Design and lead the unified GTM operating cadence and governance structure.
• Collaborate with Sales and Marketing to launch unified sales plays for consistent execution.
• Eliminate operational bottlenecks across key departments for high-priority initiatives.
• Define requirements for the evolution of GTM systems and data infrastructure.
• Establish program plans, budgets, and risk mitigation strategies for predictable delivery.
• Mentor program managers and analysts to foster operational excellence.

Connaissances

Cross-functional leadership

Data-driven governance

GTM experience

Operational design

Mentoring

Strategic storytelling

Formation

Bachelor's in Business Administration/Operations

Master's degree or MBA preferred

Description du poste

For our client, we are seeking a Head of Strategic Programs Operations to join the team of a leader in the Information Technology space.

This leader will own the operating model for high-priority strategic programs, bringing structure, accountability, and measurable execution to complex cross-functional initiatives. The role will partner closely with Sales, Marketing, and other internal stakeholders to align go-to-market priorities, remove friction, and improve delivery across the organization. This is a highly visible opportunity for an operational leader who can translate strategy into scalable processes, data-driven governance, and predictable outcomes.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $234,000 – $300,000 annually

Responsibilities

• Design and lead the unified GTM operating cadence and governance structure.
• Collaborate with Sales and Marketing to launch unified sales plays for consistent execution.
• Eliminate operational bottlenecks across key departments for high-priority initiatives.
• Define requirements for the evolution of GTM systems and data infrastructure.
• Establish program plans, budgets, and risk mitigation strategies for predictable delivery.
• Mentor program managers and analysts to foster operational excellence.

Qualifications

• Bachelor's degree in Business Administration, Operations Management, or a related field, or equivalent experience.
• 8 years in revenue operations, sales operations, or program management with cross-functional leadership.
• Experience in defining operational frameworks and governance models.
• Proven track record in managing teams.
• Master's degree or MBA preferred.
• Experience with unified go-to-market models and multi-product sales plays.
• Ability to synthesize complex metrics into strategic narratives.

Benefits

• Comprehensive health and wellness programs.
• Retirement savings plans with company matching.
• Generous paid time off and holidays.
• Professional development opportunities and training.
• Employee assistance programs and mental health resources.

Our client is an equal opportunity employer.