Remote: Strategic Programs & GTM Operations Leader

Ladders; United States; Remote; USD 234,000 - 300,000; Full time

Benefits offered by this job

Health and wellness programs

Company retirement plan with matching

Generous paid time off and holidays

Professional development opportunities

Employee assistance programs andmental

Job summary

Ladders is seeking a Head of Strategic Programs Operations to own the operating model for high-priority strategic initiatives in the IT space. This role partners with Sales, Marketing, and other stakeholders to align go-to-market priorities and improve delivery across the organization.

The ideal candidate will translate strategy into scalable processes, data-driven governance, and predictable outcomes, mentoring teams to drive operational excellence.

Qualifications

• Bachelor's degree in Business Administration, Operations Management, or related field.
• 8 years in revenue operations, sales operations, or program management with cross-functional leadership.
• Experience in defining operational frameworks and governance models.
• Proven track record in managing teams.
• Master's degree or MBA preferred.
• Experience with unified go-to-market models and multi-product sales plays.
• Ability to synthesize complex metrics into strategic narratives.

Responsibilities

• Design and lead the unified GTM operating cadence and governance structure.
• Collaborate with Sales and Marketing to launch unified sales plays for consistent execution.
• Eliminate operational bottlenecks across key departments for high-priority initiatives.
• Define requirements for the evolution of GTM systems and data infrastructure.
• Establish program plans, budgets, and risk mitigation strategies for predictable delivery.
• Mentor program managers and analysts to foster operational excellence.

Skills

Cross-functional leadership

Data-driven governance

GTM experience

Operational design

Mentoring

Strategic storytelling

Education

Bachelor's in Business Administration/Operations

Master's degree or MBA preferred

Job description

Ladders is seeking a Head of Strategic Programs Operations to own the operating model for high-priority strategic initiatives in the IT space. This role partners with Sales, Marketing, and other stakeholders to align go-to-market priorities and improve delivery across the organization.

The ideal candidate will translate strategy into scalable processes, data-driven governance, and predictable outcomes, mentoring teams to drive operational excellence.