Head of Sales & Service Training

Bill Jacobs Motorsport Inc.; Naperville (IL); On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

Medical, Dental, Vision – BCBS IL

401(k) with company contribution

Paid Time Off (PTO)

Tuition Reimbursement

Employee Discounts

Wellness Programs

Career Growth Opportunities

Job summary

Bill Jacobs Motorsport Inc. in Naperville & Hinsdale, Illinois, is seeking a Director of Sales & Training to develop and lead our ongoing training program for both sales and service teams across multiple luxury brands.

This role blends showroom floor presence, service drive leadership, and coaching with managers and advisors to translate knowledge into consistent execution. The ideal candidate brings extensive automotive retail experience, outstanding communication, and a proven ability to

Qualifications

• Minimum 7 years of automotive retail experience, preferably with leadership experience in variable or fixed operations.
• Proven track record of improving dealership sales, service, or guest experience performance.
• Strong understanding of dealership operations, CRM systems, appointment management, and performance metrics.
• Demonstrated ability to coach adults, conduct effective role-playing sessions, and develop team member confidence.
• Exceptional communication, presentation, and interpersonal skills.
• Willingness to travel regularly between our Chicagoland dealership locations.
• Experience developing training programs, conducting performance evaluations, and tracking measurable improvement.

Responsibilities

• Develop and lead comprehensive training programs for sales and service teams across multiple dealerships.
• Coach sales advisors on needs assessments, product presentations, demonstrations, and test drives.
• Improve inbound/outbound phone skills, appointment setting, and guest engagement.
• Strengthen CRM utilization, lead management, and daily activity tracking; conduct live coaching sessions.

Skills

Leadership

Coaching

Communication

Tools

CRM systems

Job description

Bill Jacobs Motorsport Inc. in Naperville & Hinsdale, Illinois, is seeking a Director of Sales & Training to develop and lead our ongoing training program for both sales and service teams across multiple luxury brands.

This role blends showroom floor presence, service drive leadership, and coaching with managers and advisors to translate knowledge into consistent execution. The ideal candidate brings extensive automotive retail experience, outstanding communication, and a proven ability to