Automotive Sales & Service Training Leader

Bill Jacobs Motorsport Inc.; Naperville Township (IL); Sur place; USD 100 000 - 150 000; Plein temps

Avantages offerts par ce poste

Health benefits

401(k) with company contribution

Paid time off (PTO)

Team member discounts

Tuition reimbursement

Career growth opportunities

Wellness programs

Résumé du poste

Bill Jacobs Motorsport is seeking a Director of Sales & Training to build and lead a comprehensive training program for our sales and service teams across multiple Chicagoland dealerships.

The ideal candidate brings extensive automotive retail experience with exceptional communication and coaching skills, capable of teaching, demonstrating, and holding teams accountable for consistent performance.

Qualifications

• Minimum 7 years of automotive retail experience with leadership.
• Proven track record of improving dealership sales, service, or guest experience.
• Strong understanding of dealership operations, CRM, appointment management, and KPIs.
• Experience coaching adults through role-plays and training programs.
• Excellent communication, presentation, and interpersonal skills.
• Willingness to travel between Chicagoland locations.

Responsabilités

• Lead the design and delivery of sales and service training programs across multiple dealerships.
• Coach managers and advisors on needs assessments, product presentations, and demonstrations.
• Improve lead handling, appointment setting, and guest engagement strategies.
• Standardize processes to ensure consistent guest experiences across brands.
• Develop materials, online modules, scripts, and scorecards; measure training impact.
• Monitor KPIs such as closing rates, appointments, and guest satisfaction.
• Partner with leadership to identify gaps and implement corrective training.
• Lead new hire orientation and ongoing development plans.

Connaissances

Automotive leadership

Sales training

Coaching

Communication

CRM proficiency

Outils

CRM systems

Description du poste

Bill Jacobs Motorsport is seeking a Director of Sales & Training to build and lead a comprehensive training program for our sales and service teams across multiple Chicagoland dealerships.

The ideal candidate brings extensive automotive retail experience with exceptional communication and coaching skills, capable of teaching, demonstrating, and holding teams accountable for consistent performance.