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Join our global force of 500+ innovators, blending the latest in tech with the greatest in soundtracking, from our Stockholm HQ to offices in London, New York, Los Angeles, Berlin, Oslo, and Seoul. We’re an industry leader with a startup mentality. We take what we do seriously, but we don’t take ourselves too seriously. Creating and collaborating to transform the sound of streaming, content, and culture. Come join us—and let the world feel your work.
The ideal candidate will possess a strong track record in B2B selling, preferably from the tech industry, demonstrated leadership abilities, and a strategic mindset.
As the Head of Sales, you’re experienced in complex B2B selling, preferably from the tech and/or software industry, as well as an experienced and engaging leader.
Your primary focus will be to expand the business of Epidemic Sound through the establishment of new accounts and customers managing your Account Executives as well as looking after the existing portfolio of customers managing your Customer Success Managers. You are responsible for all MRR growth across your region, both through new logos but also expanding existing accounts.
You will be based in New York City and will report into the VP of US Enterprise Sales.
Responsibilities:
- Responsible for generating new customer accounts and establishing and strengthening Epidemic Sound’s position as the undisputed market leader in the Americas
- Responsible for managing the existing customer base ensuring high adoption, customer satisfaction and ultimately retention and a positive NRR
- Setting a strategy to win in your markets and deliver on the revenue target and translating the strategy into tactics and formation of team
- Lead, coach, and mentor the team, creating a strong team culture, conducting regular 1-1s and team meetings, ensuring decisions, plans, and goals are shared, and that issues are resolved in a timely manner
- Track and follow key KPIs to ensure success on a team and individual level and ensure correct and updated reporting to management
- Lead by example by taking a hands-on approach with a portfolio of prospective clients, demonstrating to your direct reports what best-in-class looks like both in terms of operational effectiveness and client communication
- Define (and continuously refine) New Sales best practices and processes across your team in collaboration with the colleagues responsible for EMEA and APAC
- Monitor competition by gathering market information including pricing, product development, marketing activities, etc.
- Work closely with all other departments in order to achieve company goals such as maximizing customer satisfaction, customer knowledge, and product development
Requirements:
To truly succeed in this role you have experience from working with complex B2B selling and are skilled and versed in acquiring new customers, grow existing client commitments and take pride in your work and the craft of selling. You would describe yourself as a proactive self-starter and a creative problem solver that thrives in a fast-paced, high-performance environment and is adept at juggling multiple priorities at a time. You are an experienced, hands-on leader with a proven ability to manage, motivate, grow, and get the best out of a team of Account Executives, CDRs and CSMs. You have excellent verbal and written communication skills combined with strong analytical skills.
- 7+ years of managerial experience from leading, coaching, and motivating senior Account Executives and Customer Success Managers team members, and
- 10+ years of complex B2B sales, preferably from the tech and/or software industry, and
- A solid understanding of how to drive successful B2B, complex sales across several markets, and
- Great relationship-building qualities, communication and presentation skills, and
- Familiarity with CRM systems such as Salesforce and other typical systems such as Keynote, etc. and
- Passionate about helping prospective customers scale up their business through Music, Media, and SaaS solution
Compensation:
This is a full-time, hybrid position, based in New York City. This position has a base compensation span of $135,000 - $190,000 yearly dependent upon experience.
Benefits include dental, health, medical, and vision plan options, 30 days vacation a year accrual, 6 months parental leave, 401k saving, and wellness benefits.
Equal Opportunity Employer
We believe that bringing people together from different backgrounds, experiences and perspectives makes for a healthy workplace, a more successful business and a better world. We value diversity and encourage everyone to come and soundtrack the world with us.
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feel your work? Please apply, in English, by clicking the link “interested” below.
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