Head of SaaS Implementations — Remote (US)

3E Company

Canton, Northern (OH, KY)

Hybrid

USD 110,000 - 140,000

Full time

3 days ago
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Benefits offered by this job

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Coverage
Open PTO
Parental Leave
401(k) Match
Employee Assistance Program
Voluntary Benefits

Job summary

3E is seeking a Manager, Customer Implementation to lead a US-based team of onboarding and implementation professionals delivering successful SaaS deployments across a growing portfolio. You’ll report to the Senior Director of Customer Implementation and drive delivery excellence, coaching a team of five to six professionals.

You’ll oversee strategic, multi-product implementations, collaborate with Product, Customer Success, and other teams, and support ERP integrations while embracing

Qualifications

  • 6+ years of SaaS onboarding, implementation, or professional services.

Responsibilities

  • Lead and develop a team of onboarding and implementation professionals.

Skills

SaaS onboarding
Delivery leadership
Project management
Enterprise customer mgmt
Change management
People leadership
Communication
US work eligibility

Education

PMP certification

Tools

AI tools
ERP integrations

Job description

3E is seeking a Manager, Customer Implementation to lead a US-based team of onboarding and implementation professionals delivering successful SaaS deployments across a growing portfolio. You’ll report to the Senior Director of Customer Implementation and drive delivery excellence, coaching a team of five to six professionals.

You’ll oversee strategic, multi-product implementations, collaborate with Product, Customer Success, and other teams, and support ERP integrations while embracing

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