Head of RealPage Software Support & Implementations

Peabody Properties, Inc.; Braintree (MA); Sur place; USD 120 000 - 140 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Dental Insurance

401(k)

Paid time off

Tuition reimbursement

Wellness programs

Résumé du poste

Peabody Properties, Inc. seeks a Director of RealPage Software Support to lead the RealPage Support team across our portfolio. You will own end-to-end resolution of complex issues, mentor staff, and drive knowledge sharing and best practices.

This role requires deep RealPage product expertise, budget oversight, and collaboration with senior leadership to identify efficiency gains and service improvements for operations, accounting, and residents.

Qualifications

• 5+ years in Affordable Housing compliance or management.
• Extensive RealPage product knowledge and implementation experience.
• Strong communication with teams and management.
• Ability to mentor and lead a team.

Responsabilités

• Oversees RealPage Support team staff and reviews tickets.
• Delivers quality support and timely solutions.
• Provides month-end issue resolution support to Operations and Accounting.
• Manages budgets and RealPage invoices.
• Collaborates with leadership on strategic improvements.

Connaissances

RealPage

Leadership

Communication

Problem solving

Regulatory compliance

Outils

RealPage OneSite

RealPage Financial Suite

RealPage Unified Platform

MS Office

Description du poste

Peabody Properties, Inc. seeks a Director of RealPage Software Support to lead the RealPage Support team across our portfolio. You will own end-to-end resolution of complex issues, mentor staff, and drive knowledge sharing and best practices.

This role requires deep RealPage product expertise, budget oversight, and collaboration with senior leadership to identify efficiency gains and service improvements for operations, accounting, and residents.