Multifamily Systems Manager - Dayrise Residential

Dayrise Residental; United States; Remote; USD 120,000 - 160,000; Full time

Benefits offered by this job

Paid Time Off

Company paid Holidays

Paid Parental Leave

Medical, Dental, Vision

Health Spending Account (HSA)

Flexible Spending Account (FSA)

Monthly Cell Phone Allowance

401(K) Retirement Plan plus Employer {

Job summary

Dayrise Residential is seeking a Systems Manager to own RealPage PMS administration, oversee integrations, and lead system enhancements across our multifamily portfolio.

The role requires strong cross-functional collaboration with Property Operations, Accounting, and Asset Management, along with a track record of successful PMS implementations and data integrity initiatives.

Qualifications

• Bachelor's degree preferred in finance, business management, or related field.
• Experience with portfolio-level system standardization.
• Involvement in PMS conversions or large-scale implementations.
• Experience in a growing or acquisition-driven organization.
• 3–7+ years in multifamily property management systems administration.
• 3+ years administering RealPage PMS.
• Experience supporting property operations and accounting teams.
• Experience with systems integrations, APIs, and data imports/exports.

Responsibilities

• Serve as system owner/administrator for RealPage PMS, configuring controls and aligning with operations.
• Oversee daily system operations, setup, and maintenance for new properties and acquisitions.
• Manage property setup, chart of accounts, user roles, and module configurations.
• Ensure RealPage settings align with operational and accounting policies.
• Lead implementations for new properties, acquisitions, and upgrades.
• Oversee integrations between RealPage and third-party platforms (CRM, revenue, billing, payments).
• Oversee data migrations, validation, and post-conversion audits.
• Collaborate with vendors to troubleshoot integrations and improve performance.
• Develop automated workflows within RealPage to streamline leasing and finance processes.
• Standardize best practices across the portfolio for operational consistency.

Skills

Portfolio-level system standardization

System administration

Cross-functional collaboration

Education

Bachelor's degree in finance, business management, or related field

Tools

RealPage PMS

APIs

Data migrations

Systems integrations

Job description

Position Summary

The Systems Manager is responsible for the administration, optimization, and strategic support of our core property business applications, with a primary focus on RealPage. This role serves as the bridge between Property Operations, Accounting, Asset Management, and third-party vendors to ensure systems are configured, integrated, and leveraged effectively across the multifamily portfolio.

The ideal candidate combines business applications expertise with operational knowledge of multifamily property management and thrives in a fast-paced, solutions-oriented environment. This position reports to the Director of Systems

Who We Are

Dayrise Residential is a forward-thinking property management company committed to operational excellence, resident satisfaction, and team member success. We believe strong systems, empowered teams, and a culture of accountability drive exceptional performance. Our enviroment is collaborative, people-centered, and focused on continuous improvement.

Benefits & Perks

• Paid Time Off
• Company paid Holidays
• Paid Parental Leave
• Medical, Dental, Vision
• Health Spending Account (HSA)
• Flexible Spending Account (FSA)
• Monthly Cell Phone Allowance
• 401(K) Retirement Plan plus Employer Match
• Opportunities for growth & advancement

Essential Duties

System Administration & Configuration

Serve as the system owner and administrator for RealPage PMS, exercising discretion in system configuration, controls, and operational alignment.

Oversee daily system operations, configuration, setup, and maintenance for new developments, acquisitions, and stabilized assets.

Manage property setup, chart of accounts configuration, user roles/permissions, and system modules.

Ensure system settings align with operational and accounting policies.

Software Integrations & Implementation

Lead implementation projects for new properties, acquisitions, and system upgrades.

Manage integrations between RealPage and third-party platforms (e.g., CRM, screening, revenue management, utility billing, payment processors).

Oversee data migrations, validation, and post-conversion audits.

Partner with vendors to troubleshoot integration issues and improve system performance.

Process Improvement & Automation

Collaborate with Operations, Accounting, and Asset Management to identify inefficiencies and design scalable system-based solutions.

Develop and implement automated workflows within RealPage to streamline leasing, resident lifecycle, and financial processes.

Standardize best practices across the portfolio to enhance operational consistency.

Support & Troubleshooting

Serve as primary point of contact for all property technology inquiries.

Maintain a structured helpdesk or ticketing system for issue tracking and resolution.

Diagnose and resolve system errors, reporting discrepancies, and user access issues.

Escalate complex issues to RealPage support and ensure timely follow-up.

Training & SOP Development

Develop and maintain Support Desk Standard Operating Procedures (SOPs).

Create user guides, system documentation, and process flow diagrams.

Conduct training sessions for onsite teams and corporate staff on RealPage functionality and updates.

Lead onboarding training for new hires and refresher sessions as needed.

Data Compliance & Integrity

Ensure accuracy and completeness of system data across the portfolio.

Conduct periodic audits of user permissions, property settings, and financial configurations.

Maintain compliance with company policies, internal controls, and regulatory requirements.

Implement controls to safeguard sensitive resident and financial data.

Reporting & Analytics

Develop and validate operational and financial reports within RealPage.

Analyze support desk metrics and system usage data to identify trends and improvement opportunities.

Track key performance indicators (KPIs) related to system adoption, issue resolution, and process efficiency.

Provide executive-level reporting and insights to leadership.

Qualifications & Experience

Bachelor's degree in finance, business management, or a related field, from a four-year college or university, preferred.

Experience with portfolio-level system standardization

Prior involvement in PMS conversions or large-scale implementations

Experience working in a growing or acquisition-driven organization.

3-7 + years of experience in multifamily property management systems administration.

3+ year direct experience administrating RealPage PMS required.

Experience supporting property operations and account teams strongly preferred.

Experience with systems integrations, APIs, and data imports/exports

E-Verify

Our company participates in E-Verify and will verify authorization to work in the U.S.

Dayrise Residential is an Equal Opportunity Employer. All Dayrise Residential team members must successfully clear a background investigation to include but may not be limited to criminal background check, pre-employment screening.