Head of Quota, Capacity & Headcount Strategy

Square; San Francisco (CA); On-site; USD 218,000 - 327,000; Full time

Job summary

Block, Inc. is hiring a Director of Quota & Capacity Planning in San Francisco to build and lead quota, capacity, and headcount planning across commercial sales.

You will translate Finance-led growth targets into actionable plans for first-party, channel, and account management motions, and own the hiring model and productive capacity. You will report to the Head of Revenue Strategy & Planning, partnering with Recruiting and cross-functional teams to ensure alignment with growth targets and

Qualifications

• 12+ years in Sales/Revenue Operations or related field with quota, capacity and headcount planning.
• Experience translating targets into quota frameworks and hiring plans across multi-segment orgs.
• Knowledge of quota methodologies, productivity modeling, and headcount planning.
• Experience supporting direct, channel, and account management motions.
• Track record of scalable planning processes, governance, and executive rhythm.
• Strong quantitative judgment and cross-functional influence with analytics fluency.

Responsibilities

• Set strategy and operating model for quota, capacity, and headcount planning.
• Own quota-setting framework for commissionable roles; develop market-driven methodologies.
• Own the hiring model and partner with Recruiting to execute.
• Monitor productivity, attainment, and capacity; adapt plans as needed.
• Lead scenario planning and executive decisions on quotas and investment.
• Advise Sales and Finance on quotas, capacity, and investment tradeoffs.
• Collaborate with Compensation Design to align incentives with quota decisions.
• Lead cross-functional rhythm with Sales, Finance, Strategy, Recruiting and People.

Skills

Quota planning

Capacity modeling

Headcount planning

Sales operations

Executive communications

Cross-functional influence

Salesforce

Snowflake

Pigment

Looker

Tools

Salesforce

Snowflake

Pigment

Looker

Job description

Block, Inc. is hiring a Director of Quota & Capacity Planning in San Francisco to build and lead quota, capacity, and headcount planning across commercial sales.

You will translate Finance-led growth targets into actionable plans for first-party, channel, and account management motions, and own the hiring model and productive capacity. You will report to the Head of Revenue Strategy & Planning, partnering with Recruiting and cross-functional teams to ensure alignment with growth targets and