Head of Product Operations — Remote & Data-Driven Delivery

Nulogy; United States; Remote; USD 140,000 - 200,000; Full time

Benefits offered by this job

Fully remote

Health, dental, and vision from day 1

Parental leave with 100% top-up for 15

Flexible paid vacation policy

RRSP/401K matching

Job summary

Nulogy is seeking a senior Product Operations leader to run the operating system of our Product and Engineering org. You will connect customer voices and GTM with the roadmap, ensure releases land with clear value, and provide leadership with visibility into delivery and outcomes.

You will manage the end-to-end product delivery cycle, build trust with executives through KPIs and transparent reporting, and partner across GTM, Customer Success, and Services to minimize friction and maximize ARR.

Qualifications

• 8+ years in product operations, program or delivery management in B2B SaaS.
• Experience running operating rhythm and tracking delivery across multiple teams.
• Hands-on data centralization from multiple systems into a single view.
• Experience building executive Dashboards and KPI reporting.

Responsibilities

• Keep product and engineering trains running on time.
• Build and run an effective operating rhythm with roadmap reviews and delivery check-ins.
• Raise delivery predictability and coach PMs/EMs to plan realistically.
• Close the loop between go-to-market and Product and maintain a living log of product needs tied to pipeline and ARR.
• Define core product and delivery KPIs and own dashboards/reports for execs and board.

Skills

Product operations leadership

Delivery management

Executive communication

Data-driven decisions

Customer engagement

Travel readiness

Tools

Jira

Confluence

Pendo

Salesforce

Job description

Nulogy is seeking a senior Product Operations leader to run the operating system of our Product and Engineering org. You will connect customer voices and GTM with the roadmap, ensure releases land with clear value, and provide leadership with visibility into delivery and outcomes.

You will manage the end-to-end product delivery cycle, build trust with executives through KPIs and transparent reporting, and partner across GTM, Customer Success, and Services to minimize friction and maximize ARR.