Remote Product Operations Lead — Cross-Functional Release & Data

Remote; San Francisco (CA); Remote; USD 140,000 - 210,000; Full time

Job summary

PeopleGrove is a remote-first B2B SaaS company focused on higher education alumni engagement and career outcomes. We are building a Product Operations function from the ground up, and this role owns the release process, internal readiness, and cross-functional coordination across Sales, CS, Support, and Marketing.

The person will design scalable processes, define readiness standards, and drive data hygiene and reporting.

Qualifications

• 5–8+ years of experience in product operations, program management, or a senior product role at a B2B SaaS company.
• Has built or significantly improved a release process in a cross-functional environment — knows what "good" looks like and how to get there.
• Comfortable holding people accountable across teams without being adversarial — can follow up, push back, and enforce standards while keeping relationships intact.
• Strong working knowledge of standard B2B SaaS tools: Jira, Confluence, and similar.
• Finds genuine satisfaction in making systems work well — not looking to own a product roadmap, but to make the whole team more effective.

Responsibilities

• Own the end-to-end release process: calendar, release notes, stakeholder communications, and enforcement.
• Ensure every release is accompanied by internal readiness across CS, Support, and Sales before anything ships.
• Define and uphold the standard for what be "ready to release" means and build scalable processes from the ground up.

Skills

Release process ownership

Cross-functional collaboration

Data hygiene

Product operations

Jira

Confluence

Tools

Jira

Confluence

Job description

PeopleGrove is a remote-first B2B SaaS company focused on higher education alumni engagement and career outcomes. We are building a Product Operations function from the ground up, and this role owns the release process, internal readiness, and cross-functional coordination across Sales, CS, Support, and Marketing.

The person will design scalable processes, define readiness standards, and drive data hygiene and reporting.