Product Operations Lead - Cross-Org Planning & Launch

Nominal; Los Angeles (CA); On-site; USD 183,000 - 215,000; Full time

Benefits offered by this job

Health coverage

Unlimited vacation

Parental leave

Fertility stipend

Lunch provided

Wellness stipend

Hardware stipend

Learning stipend

401(k)

Equity terms

In-office 5 days/wk

Job summary

Nominal is seeking a Product Operations professional to establish and optimize operating rhythms across Engineering, Product, Design, and GTM. You will be an individual contributor focused on improving planning, reviews, launches, and data-driven decision-making, with potential to expand into analytics leadership over time.

You’ll own release processes, enablement, and measurement, partnering with Analytics and Engineering to surface customer evidence and outcomes.

Qualifications

• Experience building or running a product operations or engineering operations function at a tech company with multiple product and engineering teams.
• Track record of designing operating rhythms (planning, reviews, launches) adopted by more than one team.
• Owned a launch/release from initiation through sales or customer enablement across Product, Engineering, and GTM.
• Depth in product analytics with metric definitions or executive reports built with Analytics or Engineering.
• Hands-on fluency in workflow automation or AI-assisted tooling, automated by you.

Responsibilities

• Define and run how Product plans, prioritizes, and reviews work across EPD with portfolio visibility for leaders to act on.
• Lead operating rhythms with Mission, GTM, and other teams outside EPD to ensure consistent handoffs and decisions.
• Run the release process from initiation through launch, including sales training and enablement with GTM.
• Put the PM Handbook, Outcome Briefs, journey dashboards, and decision records into practice and measure adoption.
• Define product metrics, instrumentation requirements, and executive reporting with Analytics/Engineering.
• Make customer research, feedback, and past decisions easy to find and reuse.
• Automate friction-heavy workflows with AI in collaboration with Knowledge Systems and internal tooling teams.

Skills

Product ops experience

Operating rhythms design

Launch ownership

Product analytics

Workflow automation

Tools

Looker

Mode

Tableau

Job description

Nominal is seeking a Product Operations professional to establish and optimize operating rhythms across Engineering, Product, Design, and GTM. You will be an individual contributor focused on improving planning, reviews, launches, and data-driven decision-making, with potential to expand into analytics leadership over time.

You’ll own release processes, enablement, and measurement, partnering with Analytics and Engineering to surface customer evidence and outcomes.