Head of Premium Ticket Sales & Team Performance

ASM Global; United States; On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Incentive eligibility

Medical insurance

Dental insurance

Vision insurance

Life and disability insurance

Paid vacation

401k plan

Job summary

Legends Global is seeking a Director of Ticket Sales to lead premium seating sales operations for a high‑visibility sports project opening in 2029. You will manage, coach, and optimize frontline teams, ensuring strong activity, pipeline health, and revenue growth.

The role requires deep experience in sports ticketing or entertainment, mastery of Salesforce, and a data‑driven approach to performance. On‑site leadership with weekend/event flexibility is expected.

Qualifications

• Bachelor’s degree from accredited university.
• 6–8 years proven experience in high‑volume B2B or B2C sales, with 3–4 years in frontline sales management.
• Previous experience in sports ticketing, entertainment, or hospitality is required.
• Track record meeting/exceeding team sales goals while maintaining high activity standards.
• Experience managing sales teams of 5–15 people.
• A Deep understanding of CRM platforms (Salesforce), ticketing systems (Ticketmaster/Archtics) and sales performance analytics.

Responsibilities

• Lead, coach, and develop team of Premium Sales Managers, Account Executives and Sales Coordinator responsible for premium sales.
• Conduct daily team meetings to review priorities, share best practices, and maintain high energy and momentum.
• Provide hands‑on coaching including ride‑alongs, presentation reviews, and personalized development plans.
• Monitor individual behaviors and activities daily ensuring adequate prospecting and pipeline development.
• Hold team accountable to activity standards: calls, appointments, presentations, proposals, contracts closed.
• Create competitive, supportive environment recognizing top performers while developing emerging talent.

Skills

Sales leadership

Team leadership

Frontline management

CRM analytics

Education

Bachelor's degree

Tools

Salesforce

Ticketmaster/Archtics

Job description

Legends Global is seeking a Director of Ticket Sales to lead premium seating sales operations for a high‑visibility sports project opening in 2029. You will manage, coach, and optimize frontline teams, ensuring strong activity, pipeline health, and revenue growth.

The role requires deep experience in sports ticketing or entertainment, mastery of Salesforce, and a data‑driven approach to performance. On‑site leadership with weekend/event flexibility is expected.