Head of Platform Engineering: Cloud & DevOps

NICE; United States; Hybrid; USD 180,000 - 280,000; Full time

Benefits offered by this job

NiCE-FLEX hybrid model

Job summary

NiCE is seeking a Group Leader - Platform Engineering to drive the evolution of the cloud platform powering NICE Actimise SaaS offerings. You will lead a multidisciplinary team across DevOps, SRE, infrastructure, CI/CD, and security enablement, defining platform strategy and governance.

You’ll partner with R&D, Product Management and Architecture to implement cloud-native best practices, GitOps, and self-service automation, enabling faster product delivery.

Qualifications

• Bachelor-level degree in a technical field or equivalent.
• 5+ years of leadership experience managing engineering teams.
• 8+ years hands-on Platform Engineering, DevOps, SRE, Cloud Infra or software engineering.

Responsibilities

• Define and execute Platform Engineering vision and roadmap.
• Lead and grow a cross-functional team across DevOps, SRE, Infra and Platform Engineers.
• Drive engineering excellence, governance, and best practices across cloud environments.
• Own cloud infrastructure strategy for AWS environments and modernisation initiatives.

Skills

Leadership

Platform Engineering

DevOps

SRE

AWS

Kubernetes

GitOps

CI/CD

Education

B.Sc. in Computer Science, Engineering or related field

Tools

Terraform

OpenTofu

CDK

CloudFormation

Helm

GitHub Actions

Jenkins

GitLab

Azure DevOps

ArgoCD

Kubernetes

Job description

NiCE is seeking a Group Leader - Platform Engineering to drive the evolution of the cloud platform powering NICE Actimise SaaS offerings. You will lead a multidisciplinary team across DevOps, SRE, infrastructure, CI/CD, and security enablement, defining platform strategy and governance.

You’ll partner with R&D, Product Management and Architecture to implement cloud-native best practices, GitOps, and self-service automation, enabling faster product delivery.