Director of Engineering — Performance & AI PM Platforms

NICE; United States; Hybrid; USD 180.000 - 240.000; Vollzeit

Benefits dieser Stelle

NiCE-FLEX hybrid model

Zusammenfassung

NiCE is seeking a Director of Engineering – Performance Management to lead and manage the PM engineering teams responsible for designing, building, and maintaining the PM product. You will ensure delivery of high-quality, scalable, reliable solutions that support NICE’s customers.

You will guide architecture, oversee design, development, testing, deployment of PM microservices, manage resources and milestones, enforce standards, integrate customer requirements, and lead a globally distributed

Qualifikationen

• 12+ years of software engineering experience with SaaS, ML, DL and LLM focus.
• 6+ years of management experience in large-scale environments.
• Proven expertise in data technologies and distributed systems.
• Strong interpersonal and leadership skills.
• Experience with Agentic driven development methodologies.

Aufgaben

• Lead the PM engineering organization, ensuring alignment with company goals.
• Oversee design, development, testing, and deployment of PM microservices.
• Manage resource planning, milestones, and overall product quality.
• Ensure capacity planning and operational support for the PM.
• Establish and enforce development standards, tools, and methodologies.
• Integrate customer and business requirements into engineering efforts.
• Stay current with AI and Agentic technologies (reasoning models, LLM, SLM, AI SDLC).
• Manage a globally distributed team across multiple sites and recruit top talent.

Kenntnisse

SaaS leadership

ML / DL

LLM

Distributed systems

Team management

Cloud technologies

Ausbildung

Bachelor's degree in Computer Science

Master’s degree preferred

Tools

AWS

Azure

Open-source data tools

Jobbeschreibung

NiCE is seeking a Director of Engineering – Performance Management to lead and manage the PM engineering teams responsible for designing, building, and maintaining the PM product. You will ensure delivery of high-quality, scalable, reliable solutions that support NICE’s customers.

You will guide architecture, oversee design, development, testing, deployment of PM microservices, manage resources and milestones, enforce standards, integrate customer requirements, and lead a globally distributed