DevOps Manager

NiCE; Sandy (UT); Hybrid; USD 120,000 - 150,000; Full time

Benefits offered by this job

Flexible work model

Career growth opportunities

Collaborative environment

Job summary

A leading technology company in the United States is seeking a Manager of DevOps to lead their team in designing and maintaining highly available infrastructure. This position requires a strong background in cloud computing and DevOps practices. Responsibilities include mentoring engineers, developing strategies for system security, and optimizing CI/CD pipelines. Ideal candidates will have over 8 years of experience in DevOps, with at least 3 years in a management role, as well as familiarity with automation tools and security best practices.

Qualifications

• Over 8 years of experience in DevOps, including 3 years in a leadership position.
• Expertise in AWS, Azure, or Google Cloud Platform.
• Hands-on experience with CI/CD pipelines development and management.

Responsibilities

• Lead and mentor a team of DevOps engineers.
• Develop and implement strategies for system performance and security.
• Establish best practices for automation and monitoring.

Skills

Cloud computing

Automation

CI/CD

Infrastructure as Code (IaC)

Security best practices

Scripting languages (Python, Bash, Go)

Education

Bachelor's or Master’s degree in computer science, IT, or related field

Tools

Terraform

Jenkins

Docker

Kubernetes

Prometheus

ELK

Job description

Overview

We are seeking a highly skilled Manager of DevOps to lead our team in designing, implementing, and maintaining scalable, secure, and highly available infrastructure. The ideal candidate will have a strong background in cloud computing, automation, CI/CD, infrastructure as code (IaC), and security best practices. This role requires a combination of leadership, strategic thinking, and hands-on expertise to drive efficiency, reliability, and innovation across our development and operations teams.

How will you make an impact?

• Lead and mentor a team of DevOps engineers, fostering a culture of collaboration, innovation, and continuous improvement.
• Develop and implement DevOps strategies to optimize system performance, scalability, and security.
• Work closely with development, security, and IT teams to align DevOps initiatives with business objectives.
• Establish best practices for infrastructure automation, monitoring, and deployment.
• Design and manage cloud-based (AWS, Azure, GCP) and on-premises solutions
• Implement Infrastructure as Code (IaC) using Terraform, CloudFormation, or similar
• Develop and optimize CI/CD pipelines using Jenkins, GitHub Actions, GitLab CI/CD, or other tools.
• Automate provisioning, configuration management, and deployments using tools like Ansible, Puppet, or Chef.
• Ensure system reliability through proactive monitoring, logging, and alerting using Prometheus, Grafana, ELK stack, Datadog, or similar tools.
• Enforce security best practices, including vulnerability management, compliance (SOC2, ISO 27001), and access control.
• Work with software development teams to streamline the software development lifecycle (SDLC).
• Promote DevOps culture by advocating for automation, continuous delivery, and feedback loops.

Have you got what it takes?

• Bachelor's or Master’s degree in computer science, Information Technology, or a related field.
• 8+ years in DevOps, with at least 3+ years in a leadership/management
• Expertise in cloud platforms (AWS, Azure, GCP).
• Strong knowledge of Infrastructure as Code (Terraform, CloudFormation).
• Proficiency in scripting languages (Python, Bash, Go).
• Hands-on experience with CI/CD tools (Jenkins, GitLab CI/CD, ArgoCD).
• Knowledge of containerization and orchestration (Docker, Kubernetes, Helm).
• Familiarity with monitoring/logging tools (Prometheus, ELK, Datadog).
• Understanding of security best practices and compliance

You will have an advantage if you have:

• Experience with Kubernetes security (RBAC, network policies).
• Knowledge of serverless computing and microservices
• Experience with service mesh technologies (Istio, Linkerd).
• Familiarity with Agile/Scrum
• Strong problem-solving and decision-making
• Excellent communication and collaboration
• Ability to manage multiple priorities in a fast-paced
• Passion for continuous learning and development

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

About Cognigy

NiCE Cognigy delivers AI that works—fast, human, and enterprise-ready. As the leading AI-first CX platform built for real-world scale, we combine Generative and Conversational AI through orchestration, tools, and enterprise systems to power Agentic AI. Backed by global CX leader NiCE, we empower brands with AI Agents that redefine customer experiences and achieve measurable ROI—instantly, across every channel and in 100+ languages.