Head of Outbound Warehouse Operations

HarperCollins Publishers; Brownsburg (IN); On-site; USD 130,000 - 160,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Employee assistance program

Job summary

HarperCollins Publishers in Brownsburg, IN, seeks a visionary Director, Outbound Warehouse Operations to lead a 100+ person team in a fast-paced 1.6 million sq ft distribution center.

Initially, you will oversee testing of the Manhattan Active Warehouse Management System, then train managers and supervisors, drive daily performance, and ensure safety, cost control, and service excellence across outbound operations.

Qualifications

• Bachelor's degree in Supply Chain Management or related field.
• 10+ years in large-scale, multi-shift warehouse leadership.
• Strong knowledge of WMS, labor planning, and budgeting.

Responsibilities

• Drive department readiness, including layout and equipment.
• Develop SOPs and training materials aligned to system behavior.
• Design reporting to support daily execution and leadership visibility.
• Staffing planning by department, role, and shift.
• Participate in hiring and onboarding of warehouse leadership.
• Monitor performance metrics to maximize efficiency and reduce costs.
• Coach and mentor leadership within the outbound team.
• Ensure safety, compliance, and positive work environment.

Skills

Leadership

Outbound operations

Warehouse management systems

Budgeting & cost control

Staff development

Process improvement

Education

Bachelor's degree in Supply Chain Management

Tools

Manhattan Active

Job description

HarperCollins Publishers in Brownsburg, IN, seeks a visionary Director, Outbound Warehouse Operations to lead a 100+ person team in a fast-paced 1.6 million sq ft distribution center.

Initially, you will oversee testing of the Manhattan Active Warehouse Management System, then train managers and supervisors, drive daily performance, and ensure safety, cost control, and service excellence across outbound operations.