Director, Outbound Warehouse Leadership

News Corp; Brownsburg (IN); On-site; USD 130,000 - 160,000; Full time

Benefits offered by this job

Comprehensive benefits package

Smoke-free campus

Equal opportunity employer

Job summary

HarperCollins Publishers in Brownsburg, IN, seeks a Director, Outbound Warehouse Operations to lead a 100+ person team. During testing of Manhattan Active WMS, you will drive readiness across people, process and systems, then transition to leading outbound operations for daily performance and cost control.

This senior role focuses on building a world-class distribution center culture, implementing SOPs, staffing plans, and performance metrics to deliver reliable, safe, and efficient service to

Qualifications

• Bachelor’s degree in Supply Chain Management, Business, Operations, or equivalent work experience preferred.
• 8–10 years of progressive leadership experience in large-scale, multi-shift warehouse, distribution, or fulfillment operation, with 3–5 years at management level.
• Strong expertise in warehouse management systems, workforce management systems, and labor planning.
• Extensive knowledge of warehousing, and distribution best practices.
• Strong financial acumen and budgeting skills, including analytical/problem solving skills to solve complex problems, generate ideas, and develop creative solutions
• Proven ability to leverage technology and automation to drive efficiency and improve supply chain performance.
• Exceptional leadership skills with the ability to select, coach, develop, engage, and retain a team of employees across Outbound operations.

Responsibilities

• Drive department physical readiness, including layout, equipment and supplies.
• Develop and formalize SOPs and training materials aligned to actual system behavior
• Design department level reporting to support daily execution and leadership visibility
• Assist with the development of a detailed staffing plan by department, role, and shift
• Participate in the hiring and onboarding of warehouse leadership roles.
• Support Labor Management (LM) standards, reporting, and supervisor enablement.
• Assists in the development of the financial and operational plans for assigned teams, including the expense plans and targets per department including but not limited to operational performance, improvement plans, targeted expenses and labor management.
• Drive daily performance accountability across all areas while reinforcing a team-oriented, customer-focused approach.
• Own standardization and leads disciplined process for identifying, testing, and verifying improvement opportunities.
• Responsible for talent development, providing direction for and leading performance management and development amongst management teams.
• Oversee employee relations across the Outbound team, including key areas such as hiring, performance management, employee development, and training.
• Establish and maintain a positive and engaging work environment.
• Coach and mentor leadership within assigned team, as well as other employees.
• Monitor performance and productivity measures for the purpose of maximizing earnings and reducing expenses in the facility.
• Review and monitor standard operating procedures; make observations and recommend improvements to promote efficiency in Distribution Center related to, accuracy, improved service and lower costs.
• Support compliance with policies, procedures, safety rules, and government regulations; maintain and coordinate all areas of security within the Distribution Center.

Skills

Leadership

Warehouse systems

Labor planning

Financial acumen

Automation to drive efficiency

Team development

Education

Bachelor’s degree in Supply Chain/Business/Operations or equivalent

Tools

Manhattan Active WMS

Job description

HarperCollins Publishers in Brownsburg, IN, seeks a Director, Outbound Warehouse Operations to lead a 100+ person team. During testing of Manhattan Active WMS, you will drive readiness across people, process and systems, then transition to leading outbound operations for daily performance and cost control.

This senior role focuses on building a world-class distribution center culture, implementing SOPs, staffing plans, and performance metrics to deliver reliable, safe, and efficient service to