Manager, People

HarperCollins Publishers; Brownsburg (IN); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive benefits package

Smoke-free campus

Job summary

HarperCollins Publishers is opening a state-of-the-art distribution center in Brownsburg, Indiana, seeking a Manager, People to lead on-site HR operations across 24/5 shifts. You will partner with operations leaders to hire, onboard, train, and engage a fast-paced workforce.

This hands-on role requires a proactive HR professional with strong employee relations, policy compliance, and experience with staffing agencies and Kronos/UKG.

Qualifications

• Bachelor’s degree in Human Resources, Business, or related field.
• 5+ years of progressive HR leadership experience in warehouse, distribution, logistics, manufacturing or supply chain.
• Experience supporting a multi-shift operation.
• Background in employee relations, including investigations and coaching leaders on corrective actions.
• Experience partnering with staffing agencies is a plus.
• Proficient in Microsoft Office, especially Excel; familiarity with HR systems.

Responsibilities

• Provide on-site leadership over HR operations in a 24/5 distribution center.
• Drive HR policies, programs, and processes for a safe, compliant, high-performing environment.
• Partner with operations to support hiring, onboarding, workforce planning, and talent development.
• Train and coach frontline leaders on employee relations, performance management, investigations and actions.
• Lead employee relations investigations and recommend corrective actions.
• Facilitate recruiting and staffing, build local talent pipelines, and partner with staffing agencies.
• Extend offers and oversee onboarding; manage on-site new-employee orientation.
• Collaborate with Corporate COEs for on-site HR guidance and compliance support.
• Support senior leadership on leadership development, succession planning, and engagement initiatives.
• Handle other tasks to support Brownsburg operation.

Skills

HR leadership

Employee relations

Staffing & recruiting

Investigations

Policy interpretation/compliance

Communication

Excel

Time & attendance systems

UKG Kronos

Staffing agency partnerships

Education

Bachelor's degree in Human Resources or related field

Tools

UKG Kronos

Microsoft Office

Job description

Overview

HarperCollins Publishers is opening a state-of-the-art, 1.6 million-square-foot distribution center in Brownsburg, Indiana, an exciting new hub that will help bring books to readers, customers, and communities across the country.The Manager, People will be responsible for leading tactical Human Resources support for the warehouse operation. This is a great opportunity for a thoughtful and thorough, hands-on HR leader who enjoys working at a fast pace, managing processes, supporting leaders and employees, and creating a positive and engaging workplace culture.

Responsibilities

• Provide on-site leadership over functional HR operations in our 24/5, multi-shift distribution center, ensuring consistent, responsive, and trusted HR support across all shifts.
• Drive and support HR policies, programs, and processes which foster a safe, compliant, and high-performing warehouse environment.
• Partner with operations leaders to support the hiring, onboarding, workforce planning, and talent development initiatives.
• Train and coach frontline leaders through employee relations matters, including performance management, investigations, conflict resolution, policy interpretation and corrective actions.
• Lead employee relations investigations and recommend corrective actions as needed.
• Facilitate recruiting and staffing efforts to hire qualified talent and satisfy staffing needs for operational, support and leadership roles; includes building local talent pipelines for continued applicant sourcing, and partnering with staffing agency partners to meet staffing goals.
• Extend employment offers to candidates and oversee the pre-employment onboarding process.
• Oversee on-site. new employee orientation ensuring a positive onboarding experience for new employees.
• Partner with Corporate COEs, to provide responsive on-site Generalist support, including guidance on policy and legal compliance, benefit questions, leave management, and other employees resources.
• Support Sr Director, People to provide lead core HR initiatives, including leadership development, succession planning, annual performance programs, employee surveys and engagement initiatives.
• Other tasks and projects as assigned to support the success of the Brownsburg operation.

Qualifications

• Bachelor’s degree in Human Resources, Business, a related field, or equivalent work experience.
• 5+ years of progressive HR leadership experience in a warehouse, distribution, logistics, manufacturing, or supply chain operational environment.
• Previous experience supporting a multi-shift operation.
• Background in employee relations, including leading investigations, coaching frontline leaders on delivering corrective actions, and coaching leaders through performance management.
• Experience working in partnership with third-party staffing agencies is a plus.
• Proficient in Microsoft Office Suite, including Excel, with the ability to track and manage detailed information.
• Familiarity with time and attendance and/or workforce management systems is strongly preferred, and UKG (Kronos) experience is a plus.
• A proactive, hands-on professional with strong communication, judgement, and follow-through; someone who anticipates needs, and efficiently manages the day-to-day execution of HR tasks for the team they support.

We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. We tailor our offers within the salary range based on the selected candidate's experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process.

In addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce. Visitour careers webpage for more information.

Please Note: The Brownsburg IN location is a smoke-free campus.

HarperCollins Publishers is an equal opportunity employer.

HarperCollins Publishers is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at [e-mail]. Note: we will only respond to accommodation requests.