Head of Operations & Systems for Rapid Growth

Very Online Agency; New York (NY); On-site; USD 150,000 - 210,000; Full time

Job summary

Very Online Agency in New York City seeks a Head of Operations to build and own the systems that make the company run. You will define meeting cadences, staff projects, onboard clients, and manage contracts and financial processes.

The role requires thinking like a project manager with a finance/contract baseline, ready to design infrastructure for rapid growth and scale across teams.

Qualifications

• Proven ability to design and implement scalable operations
• Experience coordinating cross-functional teams
• Strong understanding of contracts and client onboarding processes
• Ability to build and document repeatable workflows
• Awareness of HR policies and staffing considerations

Responsibilities

• Define meeting cadence and structure to scale operations
• Build systems for internal comms and documentation
• Own pre-production and staffing processes for shoots
• Oversee client onboarding, SOW, contracts, and code declarations
• Document HR policies and onboarding strategies in collaboration with leadership

Skills

Project management

Operations leadership

Contract management

HR policy

Process optimization

Finance basics

Job description

Very Online Agency in New York City seeks a Head of Operations to build and own the systems that make the company run. You will define meeting cadences, staff projects, onboard clients, and manage contracts and financial processes.

The role requires thinking like a project manager with a finance/contract baseline, ready to design infrastructure for rapid growth and scale across teams.