Head of Operations

ABConsulting BK NYC LLC; New York (NY); On-site; USD 130,000 - 140,000; Full time

Job summary

ABConsulting BK NYC LLC in Brooklyn, NY is seeking a Head of Operations to build the operational foundation needed to support continued growth. You will create scalable systems, implement processes, drive accountability, and translate leadership’s vision into actionable execution.

The role requires 3–5+ years of operations experience within tech, security, or fast-growing firms, with a proven ability to build processes from the ground up and manage multiple priorities while partnering with

Qualifications

• 3–5+ years of operations experience in tech, security, or fast-growing environments.
• Proven track record building processes, systems, and scalable infrastructure from scratch.
• Strong project management skills with ability to manage multiple priorities.
• Comfort with using technology to improve business operations.
• Strong analytical skills with KPI development and tracking.
• Excellent communication and interpersonal skills across teams.
• Hands-on, ownership-driven builder mindset.
• Ability to create structure in a fast-paced environment and turn ideas into action.

Responsibilities

• Build and scale operating infrastructure, systems, and processes to support growth
• Create and implement SOPs to improve efficiency, consistency, and execution across the organization
• Develop and track KPIs to measure performance and ensure teams are aligned with company goals
• Oversee key projects and initiatives from planning through completion, ensuring deadlines and objectives are met
• Partner with leadership to translate strategic vision into actionable plans and measurable results
• Create accountability across teams while maintaining a collaborative and productive culture
• Identify operational challenges and develop solutions to improve workflows and productivity
• Implement and optimize technology tools to streamline communication, reporting, and operations
• Ensure teams have the structure, resources, and processes needed to perform at a high level
• Act as the operational backbone of the company, connecting departments and keeping priorities moving forward

Skills

Operations experience

Process design

Project management

Analytical skills

Communication

Ownership

Tools

ERP systems

CRM systems

Automation tools

Job description

Head of Operations

Brooklyn, NY
$130k - $140k + $20k - $40k bonus

A rapidly growing security technology company is seeking a Head of Operations to build the operational foundation needed to support continued growth. This person will be creating scalable systems, implementing processes, driving accountability, and turning leadership’s vision into execution.

Responsibilities

• Build and scale operational infrastructure, systems, and processes to support company growth


• Create and implement SOPs to improve efficiency, consistency, and execution across the organization


• Develop and track KPIs to measure performance and ensure teams are aligned with company goals


• Oversee key projects and initiatives from planning through completion, ensuring deadlines and objectives are met


• Partner with leadership to translate strategic vision into actionable plans and measurable results


• Create accountability across teams while maintaining a collaborative and productive culture


• Identify operational challenges and develop solutions to improve workflows and productivity


• Implement and optimize technology tools to streamline communication, reporting, and operations


• Ensure teams have the structure, resources, and processes needed to perform at a high level


• Act as the operational backbone of the company, connecting departments and keeping priorities moving forward

Requirements

• 3-5+ years of operations experience, ideally within a technology, security, or fast-growing company


• Proven experience building processes, systems, and infrastructure from the ground up


• Strong project management skills with the ability to manage multiple priorities simultaneously


• Comfortable implementing and leveraging technology to improve business operations


• Strong analytical skills with experience developing and managing KPIs


• Excellent communication and interpersonal skills with the ability to work effectively with all types of people


• Hands-on, builder mentality with a strong sense of ownership and ability to execute


• Ability to bring structure to a fast-paced environment and turn ideas into action