Head of Operations & Strategic Initiatives for Growth

Rendr; New York (NY); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k with Company Match

Paid Time Off

Paid Holidays/Floating Holidays

Commuter Benefits

HSA/FSA/Dependent Care Account

Annual Performance Bonus

Job summary

Rendr in New York City seeks a Senior Director of Operations and Strategic Initiatives to partner with the COO and lead high-priority programs across 100+ clinics. You will design, launch, and manage complex initiatives that scale organizational performance and build durable systems and playbooks.

The ideal candidate has 7+ years in healthcare strategy/operations, strong analytical and project-management skills, and a track record of cross-functional alignment with executives and clinical

Qualifications

• Bachelor's degree is required.
• MBA/MPH or other advanced degree is preferred.
• 7+ years in strategy, operations, or program management within healthcare.
• Past consulting experience is a plus.
• Strong analytical and strategic thinking skills are essential.
• Experience owning programs from planning through execution and sustainment is required.
• Proven cross-functional alignment and stakeholder management with senior leaders.
• Excellent written and verbal communication skills; adept at executive-level presentations and materials.

Responsibilities

• Scope, plan, and execute complex initiatives across clinic operations and growth.
• Design and build new operational programs with objectives, governance, resources, and metrics.
• Lead structured analyses to inform decisions and actions.
• Translate priorities into workstreams with timelines and dashboards for leadership visibility.
• Own programs end-to-end from concept to completion and ongoing governance.
• Identify risks and gaps, and propose solutions with resourcing plans.
• Build trusted relationships with department leaders, physician leadership, and site management.

Skills

Strategic thinking

Analytical thinking

Project management

Stakeholder management

Communication

Excel/data analysis

Chinese language (preferred)

Education

Bachelor's degree

MBA/MPH or higher degree preferred

Tools

Excel

Presentation software

Data analysis tools

Job description

Rendr in New York City seeks a Senior Director of Operations and Strategic Initiatives to partner with the COO and lead high-priority programs across 100+ clinics. You will design, launch, and manage complex initiatives that scale organizational performance and build durable systems and playbooks.

The ideal candidate has 7+ years in healthcare strategy/operations, strong analytical and project-management skills, and a track record of cross-functional alignment with executives and clinical