Chief Operating Officer (COO) / Vice President of Operations

Medstaff Group; New York (NY); On-site; USD 255,000 - 345,000; Full time

Job summary

Medstaff Group in the Greater New York City metropolitan area is seeking a hands-on Chief Operating Officer (COO) / Vice President of Operations to lead a growing network of outpatient clinics and build scalable systems that support expansion.

This executive operator will roll up their sleeves, standardize workflows, establish KPIs, and partner with ownership and senior leadership to drive patient experience, staff efficiency, and financial performance across multiple sites.

Qualifications

• Healthcare executive leadership experience required.
• Experience overseeing multiple outpatient locations in a growth environment.
• Ability to build scalable operating systems and KPIs.
• Willingness to travel between locations as needed.
• Residence within the Greater New York City metropolitan area.

Responsibilities

• Provide executive leadership across multiple outpatient locations.
• Develop and implement strategies to support growth and expansion.
• Standardize workflows, policies, and procedures across sites.
• Establish KPIs, reporting structures, and accountability systems.
• Collaborate with ownership and senior leadership to achieve goals.
• Build scalable systems to improve patient experience, staff efficiency, and financial performance.
• Travel between practice locations to oversee operations.

Job description

Chief Operating Officer (COO) / Vice President of Operations

Location: Greater New York City Area (Must reside within the Metro NYC market)

Compensation: Approximately $300,000 Base Salary + Performance Bonus + Growth Opportunity

Position Type: Full-Time | Executive Leadership

About the Opportunity

We are seeking a highly experienced and hands-on Operations Executive to join a rapidly growing healthcare organization with multiple outpatient practice locations throughout the New York metropolitan area.

This is not a role for someone who prefers to manage from behind a desk. We are looking for a true operator—someone who is willing to roll up their sleeves, dive into the day-to-day challenges of a growing organization, and build scalable systems that support continued expansion.

With eight existing locations and additional growth planned, this leader will play a critical role in developing operational infrastructure, improving workflows, standardizing processes, and creating accountability across the organization.

Whether your title is currently COO, VP of Operations, Regional Vice President, Multi-Site Operations Director, or a similar leadership role, we are interested in speaking with proven healthcare operators who have successfully managed growing clinic organizations.

Key Responsibilities

• Provide executive leadership across multiple outpatient practice locations

• Develop and implement operational strategies that support continued growth and expansion

• Standardize workflows, policies, procedures, and best practices across all sites

• Establish operational KPIs, reporting structures, and accountability systems

• Partner closely with ownership and senior leadership to execute organizational goals

• Build scalable systems that improve patient experience, staff efficiency, and financial performance

• Travel regularly between practice locations to provide hands-on operational oversight

• Identify inefficiencies and implement practical solutions that drive measurable results

• Lead practice managers and regional leaders while fostering a culture of accountability and excellence

• Support site openings, acquisitions, integrations, and expansion initiatives

• Create operational infrastructure that can scale as the organization continues to grow

Qualifications

• Prior healthcare clinic operations leadership experience is required

• Significant experience managing multiple outpatient practice locations

• Proven success leading operational growth within a healthcare organization

• Strong understanding of practice management, workflow optimization, staffing models, and operational performance metrics

• Demonstrated ability to build systems, processes, and infrastructure from the ground up

• Comfortable operating in a fast-paced, entrepreneurial environment

• Self-starter who thrives with broad objectives rather than highly structured direction

• Strong leadership, communication, and problem-solving abilities

• Willingness to travel between practice locations as needed

• Must currently reside within the Greater New York City metropolitan area

Compensation

Approximately $300,000 base salary plus performance-based bonus and significant opportunity for long-term growth.

Compensation: Approximately $300,000 base salary plus performance-based bonus and significant opportunity for long-term growth.