Vice President Operations

Confidential Careers; New York (NY); On-site; USD 200,000 - 350,000; Full time

Job summary

Confidential Careers in New York seeks a Senior Director of Health System Partnerships to drive strategy, execution, and financial performance across the NY region. You will translate an innovative service model into measurable ROI, build relationships with hospital executives, and ensure programs meet clinical, operational, financial, and patient-access goals.

This highly visible, cross-functional leadership role oversees regional P&L, partners with commercial and executive leadership, and

Qualifications

• At least 10 years of professional experience in healthcare services operations or management consulting.
• Proven ability to lead executive-level discussions while managing operational details.
• Strong financial and analytical skills with experience building rigorous financial models.
• Demonstrated success creating clarity, structure, and momentum in fast-changing environments.
• Proven ability to recruit, inspire, and lead high-performing teams.
• Excellent cross-functional influence without formal authority.

Responsibilities

• Lead strategy, execution, and financial performance of key health system partnerships in the New York region.
• Oversee the launch and ongoing performance of programs within partner health systems.
• Develop scalable operating models and repeatable playbooks for national expansion.
• Own regional P&L and drive revenue, margin, and profitability.
• Build strong relationships with hospital executives, clinicians, and operational teams.
• Establish clear goals, dashboards, and accountability for outcomes.
• Coordinate cross-functional teams across clinical, operational, financial, technology, and admin areas.

Skills

Executive leadership

Healthcare operations

Financial modeling

Cross-functional leadership

Staff development

Strategic partnerships

Job description

There have been significant advances in modern healthcare. Yet substantial operational, clinical, and financial barriers prevent many health systems from adopting therapies/these treatments at scale. This startup was created to address this challenge. Through commercial, operational, and financial solutions, we enable hospital partners to build sustainable programs that deliver exceptional care at the lowest appropriate cost. Launched less than three years ago and already profitable, we are in hyper growth and expansion mode!

This is an opportunity to join at a pivotal stage of growth. Our team is developing a new category of healthcare services, expanding rapidly, and creating the operating model that will support national scale.

About The Role

This team member will lead the strategy, execution, and financial performance of key health system partnerships across the New York area. Serving as the senior operational leader in the region, you will translate an innovative service model into measurable ROI. You will build relationships with our partnerships, oversee the launch and performance of programs, and ensure each partnership achieves its clinical, operational, financial, and patient-access goals.

This is a highly visible, cross functional leadership role for someone energized by building: building partnerships, teams, processes, and a scalable operating playbook. You will own the regional P&L and have a meaningful voice in shaping how the organization grows nationally.

What You Will Own

Partnerships

• Serve as the senior operational leader for key health system partnerships throughout the New York region.
• Develop trusted, high-impact relationships with hospital executives, clinical leaders, operational teams, and other key stakeholders.
• Lead the delivery and ongoing performance of the company’s services within partner health systems.
• Connect cross departmentally to gain buy in for a shared vision and clear priorities.
• Ensure each partnership achieves its clinical, operational, financial, and patient-access objectives.
• Anticipate challenges, remove barriers, and keep complex initiatives moving forward.

Operating Model and Playbook

• Build, test, and refine the operating model across partner sites.
• Develop repeatable implementation playbooks, workflows, KPIs, and management routines that can scale nationally.
• Evaluate performance, identify opportunities, and lead improvements across processes, technology, and service delivery.
• Establish a strong feedback loop between the field and the teams shaping the company’s services, products, and technology.
• Turn lessons from individual partnerships into durable organizational capabilities.

Financial Performance and Growth

• Own regional financial performance, including revenue, margin, and profitability.
• Identify and execute opportunities to expand services and create additional value within existing partnerships.
• Develop compelling business cases, financial models, and implementation plans for new services and site expansion.
• Partner with commercial and executive leadership to strengthen existing relationships and unlock new growth opportunities.
• Balance near-term execution with the long-term development of sustainable, high-performing partnerships.
• Lead the successful launch of new sites, programs, and service lines across partner health systems.
• Coordinate execution across clinical, operational, financial, technology, and administrative teams.
• Establish clear goals, performance dashboards, and accountability for operational outcomes.
• Recruit, develop, and lead high-performing site operations teams as the region expands.
• Create a mission-driven culture defined by ownership, collaboration, urgency, and an unwavering commitment to patient care.

What You Will Bring

Required Qualifications

• At least 10 years of professional experience, ideally within a fast-paced, high-growth healthcare services organization and prior experience in management consulting.
• Significant experience leading healthcare services operations.
• The presence and judgment to lead executive-level conversations while remaining close to operational details.
• Strong financial and analytical skills, including experience developing rigorous financial models and executive-ready recommendations.
• Demonstrated success creating clarity, structure, and momentum in ambiguous or rapidly evolving environments.
• Proven ability to recruit, inspire, develop, and hold high-performing teams accountable.
• Strong cross-functional leadership skills and the ability to influence effectively without relying on formal authority.