Head of Operations & Growth Systems

Client Accelerators; United States; On-site; USD 153,000 - 187,000; Full time

Benefits offered by this job

Healthcare benefits

Unlimited PTO

World-class training materials

Career growth opportunities

Direct exposure to CEO

Job summary

Client Accelerators in the United States is seeking a Director of Operations to build and optimize the company's operating system, aligning vision with execution. You will partner with the CEO to create measurable goals, KPIs, dashboards, and governance across Client Success, Creative Production, Revenue Operations, and Finance, ensuring profitable growth and exceptional client outcomes.

You will lead cross-functional teams, develop ownership structures, and implement processes that scale as the

Qualifications

• Proven track record building scalable operational systems.
• Strong financial acumen including NOI and forecasting.
• Experience leading department managers and accountability.
• Ability to translate strategy into measurable operational plans.
• Experience implementing dashboards and company-wide performance management.
• Excellent analytical and problem-solving skills.
• Strong communication with CEO and senior leadership.

Responsibilities

• Build and continuously improve the company's operating system.
• Translate vision into measurable goals, KPIs, and accountability.
• Oversee non-media departments: Client Success, Creative Production, Revenue Operations, Finance.
• Lead departmental leaders to deliver results with dashboards and reporting.
• Ensure accurate financial forecasting and resource allocation.

Skills

Operational systems

Financial acumen

Leadership

KPIs

Dashboards

Forecasting

Organizational design

Cross-functional

Problem solving

Reporting systems

Job description

Client Accelerators in the United States is seeking a Director of Operations to build and optimize the company's operating system, aligning vision with execution. You will partner with the CEO to create measurable goals, KPIs, dashboards, and governance across Client Success, Creative Production, Revenue Operations, and Finance, ensuring profitable growth and exceptional client outcomes.

You will lead cross-functional teams, develop ownership structures, and implement processes that scale as the