Head of Operations & Growth (Hybrid)

Career Placement & Recruiting; El Paso (TX); Hybrid; USD 90,000 - 150,000; Full time

Job summary

Career Placement & Recruiting seeks a Director of Operations to oversee daily operations, optimize processes, and drive scalable growth. This full-time, hybrid role is based in St. Louis, Missouri with possible remote work options and cross-functional leadership across client-facing and internal teams.

You will manage budgets, monitor performance metrics, implement best practices, and partner with leadership to enhance customer experience and service delivery for professionals and employers.

Qualifications

• Strong Operations Management skills with process improvement.
• Advanced analytical skills for data interpretation and reporting.
• Team management with coaching and cross-functional collaboration.
• Budgeting, financial oversight, and resource planning.
• Customer service mindset focused on client satisfaction.
• Excellent organizational and communication abilities.
• Experience in professional services, recruiting, or career coaching preferred.
• Bachelor’s degree in Business or Operations Management; advanced degree a plus.

Responsibilities

• Oversee daily operational activities and ensure efficient processes across the organization.
• Manage budgets and optimize resource allocation.
• Monitor performance metrics to inform strategic decisions.
• Lead and develop cross-functional teams and coordinate with client-facing staff.
• Improve customer experience and implement operational best practices.
• Partner with leadership to drive continuous improvement and scalable growth.

Skills

Operations Management

Analytical Skills

Team Management

Budgeting

Customer Service

Organization

Education

Bachelor’s degree in Business or related field

Job description

Career Placement & Recruiting seeks a Director of Operations to oversee daily operations, optimize processes, and drive scalable growth. This full-time, hybrid role is based in St. Louis, Missouri with possible remote work options and cross-functional leadership across client-facing and internal teams.

You will manage budgets, monitor performance metrics, implement best practices, and partner with leadership to enhance customer experience and service delivery for professionals and employers.