Hybrid Portfolio Operations Lead — Growth & Delivery

Mainland; Chicago (IL); Hybrid; USD 60,000 - 80,000; Full time

Job summary

A growth-focused marketing agency seeks an Operations Manager to ensure deadlines and project scope integrity across a client portfolio. The successful candidate will coordinate tasks, monitor project timelines, and maintain systems accuracy. Ideal applicants will have over 2 years in operations or client service, be highly organized, detail-driven, and possess strong communication skills. The role is full-time with a hybrid work arrangement in Chicago, requiring office presence three days a week.

Qualifications

• 2+ years in operations, project coordination, or client service support.
• Experience in agency, consulting, or professional services preferred.
• Highly organized and systems-oriented.

Responsibilities

• Monitor project timelines and flag risks proactively.
• Ensure tasks are assigned and tracked in Accelo.
• Prepare structured agendas for portfolio meetings.

Skills

Operations

Project coordination

Client service support

Google Workspace

Strong communication

Tools

Accelo

Job description

A growth-focused marketing agency seeks an Operations Manager to ensure deadlines and project scope integrity across a client portfolio. The successful candidate will coordinate tasks, monitor project timelines, and maintain systems accuracy. Ideal applicants will have over 2 years in operations or client service, be highly organized, detail-driven, and possess strong communication skills. The role is full-time with a hybrid work arrangement in Chicago, requiring office presence three days a week.