Director of Operations - Industrial Service Growth

Direct Recruiters, Inc.; St. Louis (MO); On-site; USD 120,000 - 160,000; Full time

Job summary

Direct Recruiters, Inc. is assisting a leading industrial technology company in St. Louis, Missouri, in hiring a Director of Operations for its industrial service and repair division.

This role oversees field service teams, drives operational improvements, and sets strategic direction to enable significant growth. You will lead budgets, performance metrics, and cross-functional initiatives, leveraging ERP systems and data to optimize profitability and service delivery while developing talent for

Qualifications

• Proven leadership in industrial service, repair, or related operations.
• Experience growing a department, business unit, or service organization.
• Strong background in continuous improvement and operational excellence.

Responsibilities

• Lead and develop a team of service technicians, coordinators, and commercial personnel.
• Drive operational improvements, efficiency, and profitability.
• Develop staffing plans, budgets, and strategies to support business expansion.
• Establish and monitor KPIs to improve productivity, turnaround times, and customer satisfaction.
• Partner with executive leadership to identify growth opportunities and expand service capabilities.
• Implement new technologies, systems, and processes to improve operational performance.

Skills

Leadership

Operational Excellence

Budget Management

ERP Systems

Communication

Continuous Improvement

Job description

Direct Recruiters, Inc. is assisting a leading industrial technology company in St. Louis, Missouri, in hiring a Director of Operations for its industrial service and repair division.

This role oversees field service teams, drives operational improvements, and sets strategic direction to enable significant growth. You will lead budgets, performance metrics, and cross-functional initiatives, leveraging ERP systems and data to optimize profitability and service delivery while developing talent for