Head of Operations — Autism Care and Growth

ICBD Holdings, LLC.; Bellevue (KY); On-site; USD 110,000 - 120,000; Full time

Benefits offered by this job

21 paid days off

401(k) with match

Paternity leave

EAP program

Wellness discounts

Mileage reimbursement

Performance bonus

Referral bonuses

Job summary

ABA Centers of America is seeking a Director of Operations to oversee daily clinic activities, drive efficiency, and ensure compliance with accrediting bodies. You will lead a high‑performing team, implement growth strategies, and maintain strong client care relationships across multiple sites.

The role emphasizes strong financial oversight, training, and process improvements to support rapid scale and quality outcomes in autism care.

Qualifications

• Bachelor’s degree or higher strongly preferred.
• 5+ years of experience in the Behavioral Health Industry preferred.
• Knowledge of Accounting and Finance.
• Knowledge of EMR/EHR and proper documentation.
• Strong planning skills.
• Leadership Experience

Responsibilities

• Provide day-to-day leadership and management that mirrors the company's adopted mission and core values.
• Collaborate with leadership on the development, communication, and implementation of effective growth strategies and processes.
• Motivate and lead a high-performance clinical team.
• Act as lead client-care officer through direct contact with every client and stakeholder.
• Ensure proper training for team members.
• Verify adherence to the timely documentation process.
• Work with leadership to ensure compliance with accrediting and licensing bodies.
• Work alongside management to ensure company finances are in order, including approval of all department expenses and budgets.
• Oversee and manage the safety of employees and clients.
• Conduct tours of the facility as needed.
• Stay in communication with referral sources and families.
• Collaborate with leadership on compliance and quality assurance projects.
• Maintain weekly, monthly, and quarterly reports.
• Work with the clinical team to facilitate crisis intervention.
• Ensure adherence to medication policy and procedure.
• Work to reduce and minimize missed client services

Skills

Leadership

Strategic planning

Financial knowledge

Education

Bachelor’s Degree or higher

Tools

EMR/EHR systems

Accounting software

Job description

ABA Centers of America is seeking a Director of Operations to oversee daily clinic activities, drive efficiency, and ensure compliance with accrediting bodies. You will lead a high‑performing team, implement growth strategies, and maintain strong client care relationships across multiple sites.

The role emphasizes strong financial oversight, training, and process improvements to support rapid scale and quality outcomes in autism care.