Head of Museum Operations & Growth

MOI Sacramento LLC; California; On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Bonus Opportunity!

Medical, Dental, Vision, Life and Dis/

401k Retirement Plan with immediate公司匹

20 days paid vacation annually!

Job summary

Museum of Illusions is seeking a dynamic operations leader to oversee a ~15 person museum team. You will hire, train, and cultivate a high-performance culture while ensuring stable operations, revenue growth, and exceptional guest experiences.

This role acts as a spokesperson and partnerships builder with local organizations and media. Ideal candidates will have leadership experience, budgeting/P&L acumen, and a background in hospitality or entertainment.

Qualifications

• 2+ years of experience in business administration, operations, or management roles.
• Experience in a leadership role required.
• Ability to lead a team.
• Experience in budgeting and P&L responsibility.
• Exceptional communication and interpersonal skills.
• Ability to cultivate long term relationships with partners and the community.
• Experience in hospitality and/or entertainment industry is preferred.

Responsibilities

• Lead the museum team (~15 people).
• Hire and train as needed.
• Establish and nurture a high-performance culture within the museum team.
• Support the success of Museum of Illusions: managing all business functions, ensuring stable operations and contributing to revenue growth and profitability.
• Execute marketing and sales events under the direction of the sales and marketing teams.
• Act as Museum of Illusions’ spokesperson to the community and media, forging relationships with local organisations, educational institutions, and business clients.
• Supervise the day-to-day operation of the museum in line with Museum of Illusions company policies and procedures, ensuring smooth workflow, and optimizing processes for maximum efficiency.
• Maintain a high standard of product, services, and customer experience, ensuring visitor satisfaction and engagement.
• Collaborate with other Museums of Illusions to share best practices and develop new customer experience concepts.
• Ensure the museum operates in compliance with all relevant regulations and laws.
• Keep stakeholders informed about the company's performance through regular reports.
• Regularly attend local community events, business meetings, and networking events to promote Museum of Illusions.
• Act as a brand ambassador for Museum of Illusions in all interactions, effectively communicating the museum’s mission, values and unique offerings.

Job description

Museum of Illusions is seeking a dynamic operations leader to oversee a ~15 person museum team. You will hire, train, and cultivate a high-performance culture while ensuring stable operations, revenue growth, and exceptional guest experiences.

This role acts as a spokesperson and partnerships builder with local organizations and media. Ideal candidates will have leadership experience, budgeting/P&L acumen, and a background in hospitality or entertainment.