Head of Merchant Payments Sales & Channel Growth

U.S. Bank; Chicago (IL); On-site; USD 197,000 - 241,000; Full time

Benefits offered by this job

Healthcare

Retirement plan

Paid vacation

11 paid holidays

Adoption assistance

Parental leave

Disability insurance

Sick leave

Job summary

U.S. Bank is seeking a Head of SBRB Channel to lead a national sales organization responsible for merchant referrals and activations within the Small Business Relationship Banker channel, across U.S.

Bank Consumer & Business Banking, focusing on the $500K–$5M annual processing volume segment. The role drives strategy and execution for referral and revenue performance, leading a field-based team of about 70 FTE, and collaborates with bank leadership to align across product, sales, and support

Qualifications

• 10+ years of business development experience in positions of increasing responsibility; financial industry preferred; global experience preferred.
• 7+ years of management/leadership experience, ideally as a leader of leaders.
• Advanced knowledge of the payments industry, including the markets and footprint in which the business operates.
• Strong expertise in sales pipeline management, prospecting strategies, and associated tools and methodologies.
• Demonstrated strategic thinking, leadership capability, and management effectiveness.
• Excellent organizational and analytical skills, with the ability to drive data-driven decision making.
• Proven ability to collaborate effectively and manage complex stakeholder relationships across a matrixed organization.
• Exceptional verbal and written communication skills, with experience delivering executive-level presentations.

Responsibilities

• Develop and execute strategic business plans to drive prospecting, recruitment, and activation of small business clients with existing U.S. Bank branch relationships.
• Lead and execute initiatives to drive banker education and awareness of merchant solutions, building sustained momentum and engagement across the channel.
• Partner with Marketing to design targeted offers and incentive programs to drive activation within the SBRB back book.
• Build and strengthen cross-functional partnerships with CBB, Product, and Card teams to design and launch strategies that deepen client relationships.
• Establish and lead a high-performance sales culture within the CBB merchant sales team, including development of effective goals, incentives, and performance standards.
• Manage the intake and prioritization of requests to Elavon Product, ensuring the team remains competitive with clear, differentiated value propositions in market.
• Oversee planning, direction, and coordination of budgets in alignment with organizational objectives.
• Serve as a member of the CBB Merchant Revenue Leadership Team, contributing to overall strategy development and business management.

Skills

Business development

Leadership

Payments industry knowledge

Sales pipeline management

Strategic thinking

Data-driven decision making

Cross-functional collaboration

Executive communication

Education

Business degree

MBA

Job description

U.S. Bank is seeking a Head of SBRB Channel to lead a national sales organization responsible for merchant referrals and activations within the Small Business Relationship Banker channel, across U.S.

Bank Consumer & Business Banking, focusing on the $500K–$5M annual processing volume segment. The role drives strategy and execution for referral and revenue performance, leading a field-based team of about 70 FTE, and collaborates with bank leadership to align across product, sales, and support