Head of Marketing Operations & Launch Excellence

Jack In The Box; United States; Remote; USD 170,000 - 250,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Tuition reimbursement

Employee assistance program

Job summary

Jack in the Box Inc. is seeking a Senior Marketing Operations Leader to partner with the CMO and Marketing Leadership Team to drive disciplined execution across programs, calendars, budgets, and agency partnerships.

You will unify priorities, design launch readiness processes, align cross-functional teams, and oversee governance and cadence to accelerate growth across channels and franchise networks. This role emphasizes strategic planning, annual marketing calendars, and rigorous performance

Qualifications

• Bachelor's degree in Marketing, Business Administration, Finance, Operations, Project Management, or related field required.
• MBA or advanced degree preferred.
• 12+ years of progressive experience in marketing operations, business operations, portfolio management, integrated marketing, program management, agency operations, consulting, or related disciplines.
• Experience within the Restaurant, Consumer Products, Retail, Hospitality, or Franchise industries strongly preferred.
• Demonstrated experience building and leading operating systems across complex organizations.

Responsibilities

• Translates Marketing priorities into clear organizational priorities, workstreams, milestones, owners, and operating plans.
• Leads the process to design a calendar of sales-driving programs, product launches, promotions, brand moments, value initiatives, and customer programs that can be brought to market cohesively across paid, owned, earned, digital, restaurant, and franchise channels.
• Establishes and manages the operating cadence for the Marketing organization, including leadership forums, business reviews, planning cycles, and decision-making forums.
• Connects work across Marketing functions to reduce silos, duplication, conflicting priorities, and executional gaps.
• Leads preparation for critical CMO and Marketing Leadership Team reviews, ensuring decisions are framed clearly and leaders have the information needed to make them.
• Keeps an integrated view of programs, campaigns, product launches, digital initiatives, customer programs, and organizational priorities.
• Owns the integrated portfolio of Marketing initiatives supporting the approved Marketing calendar.
• Evaluates proposed additions against business impact, commercial potential, organizational capacity, timing, dependencies, and existing commitments.
• Leads Marketing budget operations and reporting in close partnership with Finance and Marketing leaders to provide clear visibility into budgets, commitments, actuals, forecasts, and risks.
• Leads the operating model and commercial management of Marketing's agency and external partnerships.

Skills

Marketing operations

Program management

Budget management

Cross-functional leadership

Executive communication

Education

Bachelor's degree in Marketing, Business Administration, Finance, Operations, Project Management, or related field

MBA

Tools

Microsoft Office 365

Project management tools

Workflow platforms

Job description

Jack in the Box Inc. is seeking a Senior Marketing Operations Leader to partner with the CMO and Marketing Leadership Team to drive disciplined execution across programs, calendars, budgets, and agency partnerships.

You will unify priorities, design launch readiness processes, align cross-functional teams, and oversee governance and cadence to accelerate growth across channels and franchise networks. This role emphasizes strategic planning, annual marketing calendars, and rigorous performance