Head of Manufacturing Operations

HEICO; South Windsor (CT); On-site; USD 120,000 - 180,000; Full time

Job summary

Capewell Aerial Systems in South Windsor, CT is seeking a Director of Operations to oversee day-to-day plant activities, implement policies, and drive process improvements while reporting to the President.

The role leads managers and supervisors, ensures safety and quality compliance (AS-9100), and aligns operations with financial objectives; you will coordinate with purchasing, sales, engineering, and customer service to optimize workflows and profitability.

Responsibilities

• Defining, implementing, and revising operational policies and guidelines to improve day-to-day operations.
• Reviews, analyzes, and evaluates business and operational procedures.
• Ensures work environments are adequate, safe, compliant, and professional.
• Oversees manufacturing and coordinates with purchasing and sales to meet leadership goals.
• Maintains and supports AS-9100 Quality Management System.
• Plans, directs, controls, implements, evaluates, monitors, and forecasts budgets and cost of sales in each division to achieve financial objectives.
• Establishes metrics, guidelines, and standards to evaluate efficiency and identify improvement opportunities.
• Communicates new directives to managers and explains changes to the operations staff.
• Implements changes to improve customer service and job satisfaction.
• Leads coordination among operations, purchasing, planning/production, engineering, product SMEs, and customer service for smoother workflows.
• Projects a positive image of the organization to employees, customers, industry, and community.
• Mentors mid-level manufacturing management to achieve operational success.
• Tracks facility revenue margins and conducts budget reviews to maximize profits while sustaining the workforce.
• Maintains a safe and clean work area.
• Owns employee relations and team dynamics and drives issue resolution.
• Collaborates with staff to meet department and company goals.
• This position requires PPE on the shop floor with safety glasses and composite toe safety shoes.

Job description

Capewell Aerial Systems in South Windsor, CT is seeking a Director of Operations to oversee day-to-day plant activities, implement policies, and drive process improvements while reporting to the President.

The role leads managers and supervisors, ensures safety and quality compliance (AS-9100), and aligns operations with financial objectives; you will coordinate with purchasing, sales, engineering, and customer service to optimize workflows and profitability.