Head of Luxury Household Operations

Excellence Services, LLC; Atherton (CA); On-site; USD 130,000 - 400,000; Full time

Benefits offered by this job

Health insurance

Paid vacation, holidays, sick days

Discretionary year-end bonus (up to 20%)

Paid meal breaks

Regular reviews and opportunities for advancement

Job summary

A high-end private household management company in Atherton, CA is seeking a Personal Assistant Manager to lead household operations. The role involves team management, vendor negotiation, and overseeing estate maintenance. Ideal candidates should have a bachelor's degree and over 5 years in luxury management roles. The position offers a competitive salary up to $400,000, along with bonuses and comprehensive benefits. Join a dynamic team dedicated to excellence in service and operations.

Qualifications

• Bachelor’s degree or higher; preferred in related fields.
• 5+ years in management roles within luxury hotels, family offices, or private estates.

Responsibilities

• Recruit, train, and lead a team of Personal Assistants.
• Negotiate and manage vendor contracts.
• Oversee estate maintenance through inspections.
• Streamline communication with Principals.
• Coordinate errands and transportation.
• Develop contingency plans for urgent requests.
• Enforce confidentiality protocols and conduct audits.
• Optimize document and data management systems.

Skills

Leadership & Impact

Vendor Management

Organizational Mastery

Communication

Technological Proficiency

Problem-Solving

Confidentiality

Education

Bachelor’s degree in Hospitality Management, Property Management, Business Administration, or related field

Tools

G-suite

iPhone

MacBook

Property management tools

Job description

A high-end private household management company in Atherton, CA is seeking a Personal Assistant Manager to lead household operations. The role involves team management, vendor negotiation, and overseeing estate maintenance. Ideal candidates should have a bachelor's degree and over 5 years in luxury management roles. The position offers a competitive salary up to $400,000, along with bonuses and comprehensive benefits. Join a dynamic team dedicated to excellence in service and operations.