Luxury Household PA & Operations Manager

Excellence Services LLC; Atherton (CA); On-site; USD 130,000 - 400,000; Full time

Benefits offered by this job

Health insurance

Paid vacation, holidays, sick days

Paid meal breaks

Regular reviews & significant opportunities for career advancement

Discretionary year‑end bonus

Job summary

Excellence Services LLC is seeking a Personal Assistant Manager in Atherton, CA to manage household operations and lead a dedicated team of Personal Assistants. The role emphasizes leadership, vendor management, and estate maintenance, making it perfect for seasoned professionals eager to contribute meaningfully.

This position offers competitive compensation ranging from $130,000 to $400,000 annually, including a discretionary year-end bonus and health insurance. The successful candidate will uphold high standards of service excellence within a prestigious environment.

Qualifications

• 5+ years in management roles within luxury hotels, family offices, or private estates.

Responsibilities

• Recruit, train, and lead a team of Personal Assistants, ensuring exceptional service.
• Negotiate and manage vendor contracts, ensuring high‑quality service.
• Oversee estate maintenance and implement improvements for operational efficiency.
• Streamline communication with Principals and manage documentation.
• Coordinate errands and transportation to prioritize high‑value needs.
• Develop contingency plans for urgent requests and ensure swift handling.
• Enforce rigorous confidentiality protocols and conduct regular audits.
• Optimize document and data systems for secure, accessible records.

Skills

Leadership & Impact

Vendor Management

Organizational Mastery

Communication

Technological Proficiency

Problem-Solving

Confidentiality

Education

Bachelor’s degree in Hospitality Management, Property Management, Business Administration, or related field

Tools

G-suite

iPhone

MacBook

Property management tools

Job description

Excellence Services LLC is seeking a Personal Assistant Manager in Atherton, CA to manage household operations and lead a dedicated team of Personal Assistants. The role emphasizes leadership, vendor management, and estate maintenance, making it perfect for seasoned professionals eager to contribute meaningfully.

This position offers competitive compensation ranging from $130,000 to $400,000 annually, including a discretionary year-end bonus and health insurance. The successful candidate will uphold high standards of service excellence within a prestigious environment.