Head of Loyalty Programs & Growth

RUE GILT GROUPE; Boston, New York (MA, NY); Hybrid; USD 180,000 - 200,000; Full time

Job summary

Rue Gilt Groupe in New York or Boston is seeking a Director of Loyalty Programs to lead our enterprise loyalty strategy and drive growth through the Rue365 and Gilt Unlimited programs.

You will own the P&L for loyalty initiatives, guide cross-functional teams across merchandising, tech, and marketing, and shape a data-driven roadmap to maximize member engagement and profitable growth.

Qualifications

• 12+ month planning horizon with action-oriented, test-and-learn approach.
• Track record of leading high-performing teams and developing talent.
• Strong analytical skills; collaborate with analytics partners.

Responsibilities

• Drive loyalty strategy and P&L for key segments.
• Set annual plans and long-term strategies for profitable growth.
• Lead cross-functional teams across merchandising, tech, and creative.
• Own lifecycle for new features leveraging customer insights and AI.
• Lead data and analytics agenda; prioritize builds to drive profit and loyalty metrics.
• Mentor and develop team members; foster a collaborative environment.
• Partner with Merchandising, Product, and Technology to align loyalty goals.

Skills

Strategic Thinker

People Leader

Analytical Mindset

Education

BA/BS in a quantitative field

MBA preferred

Job description

Rue Gilt Groupe in New York or Boston is seeking a Director of Loyalty Programs to lead our enterprise loyalty strategy and drive growth through the Rue365 and Gilt Unlimited programs.

You will own the P&L for loyalty initiatives, guide cross-functional teams across merchandising, tech, and marketing, and shape a data-driven roadmap to maximize member engagement and profitable growth.