Head of Learning Design Enablement & Quality

Northeastern University; Boston (MA); On-site; USD 120,000 - 170,000; Full time

Job summary

Northeastern University’s Experiential Digital Global Education (EDGE) seeks an experienced instructional design leader to serve as Assistant Director, Learning Design Enablement. The role focuses on operating excellence, accessibility, and inclusive online learning across EDGE's portfolio, partnering with faculty and departments to scale teaching and learning.

Reporting to the Sr. Director, this position oversees LDE Leads and Designer teams, driving consistent practices, program outcomes, and

Responsibilities

• Leads the quality control process for Learning Design Enablement across the development lifecycle.
• Sets release criteria and confirms products meet the standard before handoff to Learning Solutions.
• Analyses learner analytics, course retrospectives, QA findings, and stakeholder feedback for improvements.
• Manages multiple, concurrent projects and maintains stakeholder relationships with clear communication.
• Oversees scoping, design, and development of learning design projects within the enablement portfolio.
• Builds relationships with faculty and academic leadership to surface tradeoffs before timelines are affected.

Job description

Northeastern University’s Experiential Digital Global Education (EDGE) seeks an experienced instructional design leader to serve as Assistant Director, Learning Design Enablement. The role focuses on operating excellence, accessibility, and inclusive online learning across EDGE's portfolio, partnering with faculty and departments to scale teaching and learning.

Reporting to the Sr. Director, this position oversees LDE Leads and Designer teams, driving consistent practices, program outcomes, and