Head of Learning Design Enablement & Quality Assurance

NU USA Northeastern University; Boston (MA); On-site; USD 88,000 - 124,000; Full time

Job summary

Northeastern University is seeking an experienced Assistant Director, Learning Design Enablement to lead the Learning Design Enablement team in Boston. This role reports to the Sr.

Director and directly manages LDE Leads and Senior Designers, ensuring program fidelity and high-quality online learning across EDGE’s portfolio. The leader partners closely with faculty, deans, program directors, and chairs, overseeing QA, release criteria, and portfolio analytics while advancing scalable, accessible

Qualifications

• Master's degree in Instructional Design, Educational Psychology, Learning Experience Design, or related field with equivalent work experience.
• At least 6 years of leadership in the design and development of high-quality online learning experiences.
• Owning a quality review process end-to-end, including setting standards and release criteria.
• Developing or maintaining QA standards, style guides, or QA frameworks for online learning.
• Using learning analytics data to inform design and revision decisions.
• Managing a portfolio or program set at scale.
• Leading instructional design leads and/or managers of instructional designers.
• Shaping how a design team adopts and governs AI tools in learning design.

Responsibilities

• Directly manages LDE Lead roles and oversees Learning Experience Designers.
• Leads quality control across the development lifecycle and handoff to Learning Solutions.
• Maintains cross-functional relationships with faculty, academic leadership, and partners.
• Tracks KPIs and informs leadership on QA findings and timelines.
• Governs AI tools adoption and ensures responsible, scalable use.

Skills

People management

Quality assurance

Learning analytics

Cross-functional collaboration

Strategic thinking

AI tools in learning design

LMS knowledge

Change management

Education

Master's degree in Instructional Design or related field

Tools

LMS architecture

AI tooling for design

Job description

Northeastern University is seeking an experienced Assistant Director, Learning Design Enablement to lead the Learning Design Enablement team in Boston. This role reports to the Sr.

Director and directly manages LDE Leads and Senior Designers, ensuring program fidelity and high-quality online learning across EDGE’s portfolio. The leader partners closely with faculty, deans, program directors, and chairs, overseeing QA, release criteria, and portfolio analytics while advancing scalable, accessible