Head of Inbound Sales Performance

Wing Assistant; Town of Texas (WI); Hybrid; USD 125,000 - 155,000; Full time

Benefits offered by this job

Health insurance

PTO

US holidays

Sick leave

Team offsites

Career growth

Job summary

Wing Assistant is seeking a Head of Sales Performance to build and scale the inbound sales engine, from initial contact to close. You will create tools, sequences, coaching systems, and standards to lift every rep’s performance, and you’ll actively participate in work when needed.

You will lead the inbound follow-up function, optimize processes, coach the team, and ensure disciplined opportunity management. Your scope may expand to post-sale onboarding, retention, and expansion activities.

Qualifications

• At least 4 years in inside sales, sales development, sales enablement, revenue operations, or a similar role.
• “At least 2 years of experience managing or coaching a sales team.”
• A track record of building sales systems, tools, or programs from scratch.
• Proven experience improving follow-up, pipeline conversion, show rates, or sales-cycle performance.
• Strong understanding of inbound sales funnels, lead management, and mid-funnel conversion.
• Experience coaching sales reps on discovery, objection handling, urgency, and deal progression.
• Hands-on experience building sales sequences across email, chat, SMS, or other follow-up channels.
• Strong CRM discipline and experience with HubSpot or Salesforce.

Responsibilities

• Design, write, and A/B test follow-up sequences across email and chat.
• Use KPI signals like reply rate and conversion as primary scorecards.
• Build and manage no-show recovery for cancellations and missed demos.
• Turn missed demos into rebooked conversations and aged opportunities into wins.
• Reduce stage-to-stage drop-off across the funnel with targeted improvements.
• Oversee channel partnerships and partner-sourced opportunities.
• Coach Account Executives and join live deals when needed.
• Own onboarding and ramp-up for new hires and maintain knowledge base quality.

Skills

English communication

Team leadership

CRM discipline

Data-driven problem solving

Tools

HubSpot

Salesforce

Job description

Wing Assistant is seeking a Head of Sales Performance to build and scale the inbound sales engine, from initial contact to close. You will create tools, sequences, coaching systems, and standards to lift every rep’s performance, and you’ll actively participate in work when needed.

You will lead the inbound follow-up function, optimize processes, coach the team, and ensure disciplined opportunity management. Your scope may expand to post-sale onboarding, retention, and expansion activities.