Head of Hardware Partnerships

EngineersOfAI; New York (NY); On-site; USD 140,000 - 180,000; Full time

Job summary

EngineersOfAI is seeking a Head of Hardware Partnerships to lead the hardware strategy, defining the integration of physical products with merchant needs in the United States. This role requires extensive collaboration across product and commercial teams.

The ideal candidate will have 5-10 years of experience in hardware partnerships or product strategy, driving innovations that enhance customer interactions. Responsibilities include establishing long-term hardware roadmaps and managing complex commercial agreements with global partners.

Qualifications

• 5-10 years of experience in hardware partnerships or product strategy.
• Strong understanding of payments and consumer electronics sectors.
• Proven ability to influence executive stakeholders.

Responsibilities

• Define the long-term hardware strategy for Adyen.
• Manage the commercial lifecycle with global hardware partners.
• Collaborate with Product Management to align hardware capabilities.
• Lead certification and distribution strategies in new markets.
• Advocate for merchants by pushing for innovative hardware features.

Skills

Leadership in hardware partnerships

Customer relationship management

Commercial negotiation

Technical knowledge in payments or consumer electronics

Job description

Head of Hardware Partnerships

Adyen is looking for a Head of Hardware Partnerships to serve as the strategic thought leader of our global hardware agenda. You will sit at the intersection of Product, Engineering, and Commercial teams to define a hardware strategy that transforms how merchants interact with their customers in the physical world.

This role is about more than managing vendors; it’s about setting a vision for our hardware strategy with our partners in tight collaboration with product and commercial teams. You will be responsible for driving partner alignment on the form factors Adyen requires, pushing manufacturers toward "merchant-first" innovation, and leading the high-stakes commercial relationships that bring next-generation hardware breakthroughs to market.

What you’ll do

• Set the Global Hardware Agenda: Define the long-term roadmap for Adyen’s physical presence with product’s support and ensure our partners are helping us achieve that vision. Working lock step with product, you will determine which device categories, form factors, and regional expansions will unlock the most value for our merchants over a 3-5 year horizon.
• Lead Complex Ecosystem Commercials: Own the end-to-end commercial lifecycle with our most critical global hardware partners. This includes negotiating complex development agreements, joint go-to-market incentives, and supply chain commitments that ensure Adyen has the right inventory in the right places.
• Bridge Product & Market Needs: Collaborate with Product Management to ensure hardware capabilities like "Tap to Pay" or mobile-first POS align with our software ecosystem. You will translate merchant feedback into technical requirements that our partners can execute against.
• Scale Global Expansion: Lead the strategy for hardware certification and distribution in new markets. You will ensure our hardware partners are prepared to support Adyen’s rapid global growth, maintaining high standards for device security and reliability across all regions.
• Drive Partner-Led Innovation: Move beyond "off-the-shelf" limitations. You will advocate for Adyen’s merchants by pushing hardware partners to integrate specific features—such as biometrics, enhanced connectivity, or custom industrial designs—that solve real-world checkout friction.

Who you are

• A Strategic Leader: 5-10 years of experience leading hardware partnerships or product strategy, specifically within the payments, point-of-sale, or consumer electronics sectors.
• Customer-Obsessed: You have a "product-first" mindset. You enjoy spending time with merchants to understand their operational challenges and translating those insights into hardware requirements.
• An Industry Influencer: You have the gravitas to influence the C-suite of global hardware manufacturers, challenging them to prioritize Adyen’s vision over their standard product cycles.
• Operationally Rigorous: You understand the complexities of hardware—from lead times and certifications to firmware lifecycles—and can navigate these challenges without losing sight of the commercial goal.
• Clear Communicator: You can distill complex technical trade-offs into simple strategic choices for executive stakeholders.