Hardware OEM Partner Engineering Lead

Adyen; San Francisco (CA); On-site; USD 198,000 - 293,000; Full time

Job summary

Adyen in San Francisco is seeking a Team Lead for Hardware Partner Engineering. This hands-on player-coach role will manage a small team of Partner Engineers while personally owning the technical relationship with one key OEM partner.

You'll drive cross-functional alignment, build tooling and processes, and shape the operating model as the function grows. The ideal candidate has 8+ years of people leadership and 5+ years in embedded systems or hardware, with strong cross-functional communication.

Qualifications

• 8+ years of people management experience.
• 5+ years of hands-on technical experience (software/systems engineering, embedded systems, or technical program management).
• Experience with hardware, embedded, or device-level environments.
• Strong cross-functional communicator and change agent.

Responsibilities

• Manage and coach a small team of Hardware Partner Engineers, each working with a specific OEM, while personally owning day-to-day technical coverage of one OEM relationship.
• Act as Adyen's primary technical point of contact for assigned OEM partner(s): debugging, reproducing, documenting, and driving issues to resolution, escalating internally when necessary.
• Drive internal alignment across Product, Engineering, Hardware Integrity/Reliability, and Commercial teams on prioritization of OEM issues and requests.
• Partner with Hardware Integrity and other cross-functional teams to deploy tooling, automation, and process improvements with OEM partners to scale quality efforts beyond manual ticket-chasing.
• Partner with Commercial counterparts to drive proactive improvements to the Adyen payment experience on partner devices (e.g., performance, reliability), not just reactive bug-fixing.
• Build the operating model for this still-early function: define team structure, ways of working, and escalation paths as Adyen adds OEM relationships and device coverage under the hardware independence strategy.
• Establish and maintain senior-level relationships with OEM partners (e.g. Verifone, Castles), including regular business reviews and escalation management.
• Use Adyen's planning processes to secure resources and align senior stakeholders on team direction as scope grows.

Skills

People management

Systems engineering

Embedded systems

Technical program management

Job description

Adyen in San Francisco is seeking a Team Lead for Hardware Partner Engineering. This hands-on player-coach role will manage a small team of Partner Engineers while personally owning the technical relationship with one key OEM partner.

You'll drive cross-functional alignment, build tooling and processes, and shape the operating model as the function grows. The ideal candidate has 8+ years of people leadership and 5+ years in embedded systems or hardware, with strong cross-functional communication.