Aumenta le possibilità di ricevere una risposta da questo datore di lavoro
Il tuo curriculum e una lettera di presentazione personalizzati, che corrispondono esattamente a ciò che sta cercando.
Observe.AI is seeking an enablement leader to design and run training for our outbound reps, engineers, and customer success teams, reporting to the head of revenue.
You will translate AI concepts such as language models and speech analytics into practical programs that improve win rates and ramp time, while coaching managers and presenting to executives with clarity and impact.
This role owns training for every customer-facing team, from outbound reps to engineers and customer success, and reports to the head of revenue. It asks for someone who has done enterprise B2B software sales or enablement work, built learning programs that moved win rate or ramp time, and can explain AI topics like language models and speech analytics clearly. A strong candidate is a hands‑on builder who can also coach managers and speak to executives.
AI shapes both what this team teaches and how it works. The content covers the company's AI products, and the role is expected to use call data to spot what top sellers do, power role‑play, and flag stalled deals. What stays human is judgment about what the field needs, trust with sellers and managers, and the coaching conversations that turn training into changed behavior.
Someone in this seat would get close to an AI platform built for customer service calls and chats, and would learn to explain how it works to buyers and to engineers. Building AI‑assisted call coaching and role‑play from real conversation data would be a direct way to gain practical experience. To prepare, a candidate can learn the basics of language models, speech analytics and evaluation, and try small AI coaching workflows in their current enablement work.
This is our own read, written from the employer's posting and the company's Spotlight. The employer's posting is the source of truth for the role.
An AI platform that analyzes contact center calls and chats, coaches agents, and automates routine interactions.