Head of Global Web Production & Ops (Hybrid)

Docusign; San Francisco (CA); Hybrid; USD 146,000 - 235,000; Full time

Job summary

DocuSign seeks a hands-on Senior Manager, Web Production & Operations to own day-to-day production of the global web presence. You will partner with demand generation, product marketing, and design to build pages and experiences that move buyers through the funnel.

The role requires a production-first mindset, sharp eye for quality, and fluency with AI tools to move faster and personalize at scale. You will lead a team of web developers and producers, guiding best practices in a fast-paced

Qualifications

• BA/BS degree or equivalent work experience.
• 5+ years of website experience.
• Experience with Scrum, Kanban, and Agile methodologies.
• Experience leading a team and CMS tools (Contentful).

Responsibilities

• Hands-on web production across 17+ regions.
• End-to-end pages in CMS with QA.
• Lead a team of Web Producers/Developers.
• Collaborate with demand gen, product marketing, and design.
• Lead AI-driven optimization and A/B testing.

Skills

BA/BS degree

Website experience

Project management

CMS contentful

Team leadership

HTML/CSS

AI tools

Jira/Confluence

Agile methodologies

Education

BA/BS degree

Tools

Contentful

WordPress/Drupal

Jira

Confluence

Job description

DocuSign seeks a hands-on Senior Manager, Web Production & Operations to own day-to-day production of the global web presence. You will partner with demand generation, product marketing, and design to build pages and experiences that move buyers through the funnel.

The role requires a production-first mindset, sharp eye for quality, and fluency with AI tools to move faster and personalize at scale. You will lead a team of web developers and producers, guiding best practices in a fast-paced