Head of Field Operations — Windows & Doors

Feldco Factory Direct; Rockford (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading home renewal company is seeking a motivated Operations Manager for their Rockford office to oversee scheduling, measuring, and the installation of windows, siding, and doors. The ideal candidate will have at least 2 years of management experience in the home improvement industry, be detail-oriented, and possess excellent problem-solving skills. This role also encompasses recruiting and managing a small team, ensuring customer satisfaction, and maintaining operational efficiency.

Qualifications

• 2+ years of management experience in the home improvement or construction industry is required.
• Must be detail-oriented, organized, and efficient with no tolerance for errors.
• Strong problem-solving skills necessary for installations and service calls.

Responsibilities

• Manage operations to maximize profitability and ensure product quality.
• Recruit, manage, and train a team of 4-6 individuals.
• Establish schedules for technicians and installation companies.
• Handle escalated issues quickly and effectively.
• Complete installer payables on a weekly basis.

Skills

Problem solving skills

Detailed oriented

Organized

Management experience

Job description

A leading home renewal company is seeking a motivated Operations Manager for their Rockford office to oversee scheduling, measuring, and the installation of windows, siding, and doors. The ideal candidate will have at least 2 years of management experience in the home improvement industry, be detail-oriented, and possess excellent problem-solving skills. This role also encompasses recruiting and managing a small team, ensuring customer satisfaction, and maintaining operational efficiency.