Operations Leader — Windows & Doors Installations

Feldco Factory Direct; Milwaukee (WI); On-site; USD 70,000 - 95,000; Full time

Job summary

A leading window and door company in Milwaukee seeks a motivated Operations Manager to oversee scheduling, measuring, purchasing, installation, and service of products. The ideal candidate will have home improvement and construction industry experience, at least 2 years of management experience, and the ability to create a customer-focused environment. Responsibilities include maximizing profitability, recruiting staff, managing schedules, and addressing escalated issues promptly. This position emphasizes attention to detail and delivering outstanding customer service.

Qualifications

• 2+ years of prior management experience required.
• Detail-oriented, organized, and efficient with no tolerance for errors.
• Must possess problem-solving skills to ensure customer delight.

Responsibilities

• Manage operations to maximize profitability and ensure product quality.
• Recruit, manage, and train staff of 4-6 individuals.
• Establish schedules for measure technicians and installation companies.
• Handle escalated issues with urgency and attention to detail.
• Complete installer payables on a weekly basis.

Skills

Home improvement and construction industry experience

Problem solving skills

Organized and efficient

Job description

A leading window and door company in Milwaukee seeks a motivated Operations Manager to oversee scheduling, measuring, purchasing, installation, and service of products. The ideal candidate will have home improvement and construction industry experience, at least 2 years of management experience, and the ability to create a customer-focused environment. Responsibilities include maximizing profitability, recruiting staff, managing schedules, and addressing escalated issues promptly. This position emphasizes attention to detail and delivering outstanding customer service.