Head of Enterprise Implementation & Customer Impact

Neara; Los Angeles (CA); On-site; USD 180,000 - 250,000; Full time

Job summary

Neara is building AI-powered digital twins for electricity grids worldwide, delivering engineering-grade simulations to utilities. We are seeking a leader who blends complex project management, high-touch customer success and strategic consulting to own enterprise accounts with autonomy.

You will lead a small team of elite technical contributors, validate solutions, drive value-driven delivery, map stakeholder relationships, and ensure the customer sees measurable business impact through our

Qualifications

• Proven delivery in high-pressure complex implementations.
• Technical leaders who can validate solutions and guide ICs.
• Ability to structure ambiguous challenges and provide actionable recommendations.
• Fast learner with ability to master new industries or domains.
• Self-starter who thrives with high autonomy and minimal supervision.

Responsibilities

• Account strategy: define and maintain an ongoing account plan.
• Value-driven delivery: ensure the customer achieves real business value with our platform.
• Team leadership: mentor a team of technical ICs and coach stakeholders.
• Organisational navigation: manage enterprise politics and multi-level relationships.
• Decisive judgment: escalate or handle issues independently and calmly.

Skills

Delivery leadership

Technical credibility

Problem solving

Adaptive learning

Radical independence

Job description

Neara is building AI-powered digital twins for electricity grids worldwide, delivering engineering-grade simulations to utilities. We are seeking a leader who blends complex project management, high-touch customer success and strategic consulting to own enterprise accounts with autonomy.

You will lead a small team of elite technical contributors, validate solutions, drive value-driven delivery, map stakeholder relationships, and ensure the customer sees measurable business impact through our