Head of Enterprise Change Management & Transformation

Northwestern Mutual; Franklin (VA); On-site; USD 160,000 - 264,000; Full time

Job summary

Northwestern Mutual is seeking a senior leader to drive and align large-scale, cross-functional change management across the enterprise. You will provide thought leadership, consult with senior leaders, and guide the organization through complex transformation, ensuring business value and stakeholder alignment.

The role emphasizes building a high-performing team, applying standardized change methodologies, and delivering measurable outcomes through trusted partnerships across departments.

Qualifications

• Bachelor’s degree in Business, Human Resources, Communication, or related field.
• Minimum of 10 years of relevant experience with increasing levels of responsibility; including experience leading large, complex, cross-functional change management efforts.
• Demonstrated experience creating and implementing change management frameworks, methodologies and tools.
• Experience managing large-scale change efforts.
• Ability to present recommendations aligned to business strategy and to challenge conventional practices.
• Systems view to bring organization design, people effectiveness and change enablement to drive integration and transformation.
• Demonstrated ability to think strategically and execute with tact.
• Exceptional influencing and relationship skills across multiple levels.
• Analytical problem-solving to diagnose and address root causes and craft viable solutions.
• Demonstrated collaboration with business leaders to develop, implement and sustain change interventions.

Responsibilities

• Develop and mature a team of change management professionals; foster trust, engagement, and inclusion.
• Applies NM change methodology and process to deliver the people side of change.
• Analyze people-related risks and develop mitigation plans; advise leaders on impact of decisions.
• Lead and align large, complex cross-departmental change initiatives across the portfolio.
• Act as thought leader; develop change plans for execution across complex efforts.
• Partner with leadership to design planning and program delivery approaches that promote user-centric solutions.
• Implement efficient change management structures to support integrated delivery and ensure benefits realization.
• Build relationships with business clients to manage expectations and provide expert change management consulting.
• Align stakeholder leadership on strategy and drive action to change.
• Gather and deliver metrics to drive insights and action plans.

Skills

Cross Functional Partnering & Planning

Business Influence

Change Implementation

Adaptive Communication

Strategic Vision & Planning

Change Management

Education

Bachelor's degree in Business/HR/Communications

Job description

Northwestern Mutual is seeking a senior leader to drive and align large-scale, cross-functional change management across the enterprise. You will provide thought leadership, consult with senior leaders, and guide the organization through complex transformation, ensuring business value and stakeholder alignment.

The role emphasizes building a high-performing team, applying standardized change methodologies, and delivering measurable outcomes through trusted partnerships across departments.