Senior Director Change Management, FCS

Northwestern Mutual

Franklin (WI)

On-site

USD 160,000 - 276,000

Full time

3 days ago

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Benefits offered by this job

Flexible work schedules

Concierge service

Comprehensive benefits

Employee resource groups

Job summary

Northwestern Mutual seeks a senior Change Management leader to guide and align large-scale, cross-functional change initiatives across the enterprise. You will develop teams, apply structured change methodologies, and influence stakeholders to ensure people, process, and technology changes deliver strategic outcomes.

The role requires a decade of experience in change management, certification, and a proven ability to translate business strategy into actionable plans while fostering collaboration

Qualifications

Bachelor's degree in Business, Human Resources, Communications, or related field.
Minimum of 10 years of relevant experience with increasing levels of responsibility; including experience leading large, complex change management efforts.
Experience creating and implementing change management frameworks, methodologies and tools.
Experience managing large-scale change efforts.
Ability to present recommendations aligned to business strategy and to challenge conventional practices.
Systems view to bring organization design, people effectiveness and change enablement to drive integration and transformation.
Strategic mindset with execution capability.
Exceptional influencing and relationship skills across organizational levels.
Analytical problem-solving to derive insights and diagnose root causes.
Ability to collaborate with business leaders to develop, implement, and sustain change interventions.
Familiarity with project management approaches, tools, and phases.
Change Management certification (Prosci or similar).

Responsibilities

Develop and mature a team of change management professionals; foster trust, engagement, and inclusion.
Apply NM change methodology to deliver the people side of change aligned with business outcomes.
Analyze people-related risks and mitigation plans; inform senior leaders about impact on change strategy.
Lead and align large, complex cross-departmental change initiatives across the enterprise.
Act as a thought leader; develop change plans for execution across major efforts.
Partner with leadership to design delivery approaches that promote user-centric solutions.
Implement efficient change management structures to support integrated delivery.
Build strong relationships with business clients to manage delivery expectations and provide expert consulting.
Align stakeholders on strategy and drive action to change across the organization.
Gather and deliver metrics to drive insights and adjust goals; enable end-to-end value delivery.
Apply extensive business acumen to leverage industry knowledge for change objectives.
Conduct complex analyses to identify scope of change deliverables.
Adopt and promote enterprise-wide change processes and language.
Lead a team of change practitioners to successful outcomes.

Skills

Business Acumen

Strategic Vision

Organizational Dynamics

Cross Functional Partnering

Interpersonal Savvy

Change Adaptability

Continuous Improvement

Analytical Thinking

Emotional Intelligence

Change Management

Stakeholder Relationship

Accountability

Talent Development & Planning

Attention to Detail

Adaptive Communication

Change Implementation

Business Influence

Consulting

Education

Bachelor's degree in Business, Human Resources, or related field

Job description

Summary

Leads and aligns large, highly complex, cross-functional change management plans across a broad portfolio of initiatives. Provides thought leadership and change management expertise and consultation to the business to meet department, cross-department and enterprise wide goals. Regarded as an expert in developing and implementing change management strategies to address complex and unique business objectives. Influences and contributes to the development of strategic business decisions and leads implementation of change management across the enterprise at all organizational levels.

Primary Duties & Responsibilities

Develop and mature a team of change management professionals of the future. Create and maintain a team culture of trust, engagement, and inclusion.
Applies NM change methodology and process to deliver the people side of change that is required to achieve our desired business outcomes.
Analyze people-related risks and points of resistance; implement specific plans to mitigate or address the concerns. Provide insight to project and senior leaders about the potential impact of decisions on the effectiveness of overall change strategy.
Accountable for leading and aligning large, highly complex, strategic cross-departmental/ functional change initiatives across a broad portfolio. Responsible for managing impact of changes to people, process, technology, organization, and culture.
Acts as a thought leader on change management activities; develops change plans and strategies for execution across highly complex efforts which requires significant change to business processes, behavior, and culture change.
Partner with and influence business leadership across multiple departments and functions and all layers of the organization to design planning and program delivery approaches that promote user centric business solutions and ensure change strategies align with the business strategy and vision. Establishes and maintains strong partnerships across the organization to integrate multiple change efforts to produce integrated delivery.
Implement efficient change management structures that support an integrated delivery approach and provide direction and oversight to one or more change teams to ensure predictable execution and realization of benefits.
Develops strong relationships with business clients to manage change delivery expectations and implementation. Provides expert level change management consulting, negotiation and influencing at all levels.
Aligns all stakeholder leadership on strategy, business priorities, and approach to change delivery. Influences others to take action to change, within and outside of own area.
Responsible for gathering and delivering metrics and data to drive insights and action plans to continually adjust and pursue goals. Leverage tools and techniques to enable end-to-end value delivery and the best ongoing rollout and ongoing experience.
Applies extensive business acumen in depth and breadth of industry, company initiatives and strategy, and products, integrates knowledge into change management objectives.
Uses expert-level knowledge of change management to understand key business drivers and outcomes. Conduct highly complex analysis to identify scope and nature of change management deliverables to solve a department or business need.
Adopt, integrate, and promote common NM enterprise-wide change process, methodology and language.
Lead's a team of change practitioners.

Qualifications

Bachelor's degree in Business, Human Resources, Communication, or related field.
Minimum of 10 years of relevant experience with increasing levels of responsibility; including experience leading large, complex, cross-functional change management efforts.
Demonstrated experience creating and implementing change management frameworks, methodologies and tools.
Experience managing large-scale change efforts.
Ability to present recommendations which are aligned to the business strategy. Ability to articulate an independent point-of-view and comfortable to challenge conventional practices.
Systems view to bring organization design, people effectiveness and change enablement to drive integration and transformation.
Demonstrated ability to think strategically and execute. Must be strategically oriented, yet tactically focused on execution of plans.
Exceptional influencing and relationship skills. Capable of building and sustaining excellent relationships at multiple levels in the organization and/or field to understand business needs and strategically accomplish goals.
Analytical problem-solving skills to draw insights, assess the organization, recognize potential issues, diagnosis route causes, and craft viable solutions.
Demonstrated ability to collaborate with business leaders to develop, implement and sustain change interventions that enable transformational shift and achievement of business goals.
Familiarity with project management approaches, tools and project phases
Change Management certification (Prosci or similar).

Compensation Range

Pay Range - Start: $160,000.00

Pay Range - End: $240,000.00

Geographic Specific Pay Structure:

Structure 110: $176,000.00 USD - $264,000.00 USD

Structure 115: $184,000.00 USD - $276,000.00 USD

We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do.

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Data Collection & Analysis (NM), Business Acumen (NM), Strategic Vision & Planning (NM), Organizational Dynamics (NM), Cross Functional Partnering & Planning (NM), Interpersonal Savvy (NM), Change Adaptability (NM), Continuous Improvement (NM), Analytical Thinking (NM), Emotional Intelligence (NM), Change Management (NM), Stakeholder Relationship (NM), Accountability (NM), Talent Development & Planning (NM), Attention to Detail (NM), Adaptive Communication (NM), Change Implementation (NM), Business Influence (NM), Consulting (NM)

FIND YOUR FUTURE

We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.