Head of Employee Relations & Investigations

Jobgether; United States; Remote; USD 140,000 - 170,000; Full time

Job summary

Jobgether is seeking a senior leader to oversee a five-person Employee Relations team, including an ER Case Manager and ER Intake Coordinator. The role focuses on setting caseload standards and ensuring timely, consistent case resolution while guiding the team in handling complex investigations.

The leader will coordinate with Legal, Safety, and Compliance partners on escalations, and review investigation findings to ensure defensible outcomes.

Responsibilities

• Lead, coach, and develop a team of five professionals, including a Senior ER Case Manager and ER Intake Coordinator.
• Establish caseload standards and quality expectations for timely, consistent case resolution.
• Oversee employee relations tools, templates, playbooks, and case management systems.
• Oversee complex, high-risk, and sensitive workplace investigations.
• Serve as the final escalation point for matters with significant legal exposure.
• Review and approve investigation findings and documentation for defensible outcomes.

Job description

Jobgether is seeking a senior leader to oversee a five-person Employee Relations team, including an ER Case Manager and ER Intake Coordinator. The role focuses on setting caseload standards and ensuring timely, consistent case resolution while guiding the team in handling complex investigations.

The leader will coordinate with Legal, Safety, and Compliance partners on escalations, and review investigation findings to ensure defensible outcomes.